Backend Architect

Who we are

Faye is the fastest-growing travel protection company in the U.S., and the highest-rated by travelers who use it trip after trip.

We’ve raised $100M to build the autonomous platform for traveler care: insurance, travel care, real-time information, and finance in one place, powered by AI and a team that moves fast.

We’re there for travelers throughout their entire journey, from the moment they book to the moment they’re back home.

The bar is a 6-star experience, 24/7: near-instant payouts, an award-winning app and real support when travel goes sideways. It’s hard to pull off. That’s the point.

Come build what’s next with us.

What we're looking for

We're looking for a Backend Architect to be the technical authority across our engineering teams. This is a hands-on leadership role for someone who loves diving deep into complex systems while keeping the big picture in mind.

You'll work closely with three cross-functional development teams - shaping the backend architecture, driving engineering standards, and making sure we're building for scale, reliability, and long-term maintainability.

• Own the backend architecture across all product domains - define patterns, set standards, and ensure hands-on involvement when it matters.
• Be the go-to technical authority for backend engineers across three teams.
• Identify technical debt, scalability risks, and performance bottlenecks - and drive the roadmap to address them.
• Partner with team leads to elevate engineering practices: code quality, testing, CI/CD etc.
• Collaborate with product and R&D leadership to align technical strategy with business goals.

• 8+ years of backend development experience, with at least 2–3 years in an architecture or principal engineer role.
• Deep expertise in Node.js and NestJS.
• Excellent communication skills - you can explain a complex architectural decision to an engineer and to a PM alike.
• High ownership mentality - you see a problem, you drive it to resolution.