Engineering Lead - Personal Onboarding Verification

The team you will be joining: Personal Onboarding Verification

The Personal Onboarding Verification team is part of the Global KYC and Onboarding Squad. The team is responsible for KYC (Know Your Customer) compliance procedures that our customers go through before using our products. The team achieves this by building systems for identity verification in collaboration with data scientists, data analysts and third parties. Together we’re using computer vision, optical character recognition (OCR), biometrics & facial recognition, large-scale data analytics, and machine learning (ML) models.

Wise operates at global scale, onboarding millions of new customers each year in addition to supporting the needs of our large existing customer-base. Our products provide coverage across 160+ countries and over 40 currencies. The Personal Onboarding Verification team is at the centre of that, building systems that cut through the operational complexity of working under 70+ financial licenses while providing a frictionless onboarding experience wherever in the world our customers may be.

Having product-focused and forward-thinking engineers has allowed Wise to cater to the needs of customers unlike any other business. We already have a world-leading platform and product, but there is more to do.

Your mission:

As an Engineering Lead for Personal Onboarding Verification, you will:

• Lead, coach, and mentor a cross-functional team of engineers, supporting their growth and empowering them to do their best work.

• Be an active contributor to delivery. Support day-to-day execution, get hands-on when the team needs it, and stay in touch with the technology stack. You’ll lead by example.

• Work closely with the function leads in the team (Product, Design, Analytics, Data Science) and your team members to shape the roadmap, set the technical and product vision and ensure the team delivers on product goals in a robust and scalable way.

• Enable your team to succeed by ensuring they are well-resourced, can plan effectively, and are set up to commit to and deliver on their roadmap.

• Have a deep understanding of the tech and product of your teams - building out a clear tech strategy that follows from our product and marketing goals, setting high standards for quality, leading by example.

• Own the health and productivity of the team, fostering a culture of collaboration, ownership, and continuous improvement.

• Collaborate with other engineering leads and teams across the Squad and other Wise teams to ensure your team’s work is aligned with the wider technical strategy.

A bit about you:

• You have strong, hands-on technical experience in OOP Languages (Java or similar) and modern technology stacks on technologies such as REST APIs, microservices, distributed systems and CI/CD pipelines - you will have to complete technical interviews to showcase your knowledge.

• You have experience in leading and mentoring software engineers, including managing performance, well-being and growth, and handling difficult situations constructively.

• You have strong system-design skills with real experience of distributed, high-throughput, resilient services, and event-driven architectures.

• You enjoy helping others grow and succeed.

• You have a strong product and customer mindset and experience building customer facing products.

• You have experience working with and building distributed, high scalability systems and microservices architectures

• You're a great communicator who can articulate complex technical concepts clearly to both technical and non-technical audiences.

• You thrive in a collaborative environment and have experience working effectively with cross-functional peers like designers, product managers, analysts and data scientists.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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