14d 3h ago
Customer Happiness Team Member
Who Gives A Crap·General Customer Support · Consumer Goods
📡Remote In-Country
|Philippinesfrom 280 PHP/hr
smm
Customer Happiness Team Member
Who Gives A Crap | General Customer Support | Consumer Goods
Remote In-Country
Part Time
Philippines
from 280 PHP/hr
Position:
New Customer Happiness Team Member - Freelance Friend (6 months)
Company:
Who Gives A Crap
Compensation:
₱280 an hour
Location:
Philippines, Manila
Employment type:
Freelance
Work Arrangement:
Remote
Short Summary:
Join a leading eco-friendly household essentials business that donates 50% of profits to provide access to clean water and sanitation. As a Customer Happiness Team Member, you will deliver personalized support and foster brand loyalty.
Responsibilities:
- Deliver high-quality, personalized support across email and social media DMs.
- Take ownership of resolving product issues, delivery updates, and subscription needs.
- Identify recurring product issues and share actionable feedback with leadership.
- Collaborate with the team on tools like Monday.com and Slack.
- Use active listening to uncover root causes of customer inquiries.
Requirement:
- Empathetic problem-solver and active listener.
- Ability to craft thoughtful, personalized responses.
- Strong self-awareness and proactive in seeking feedback.
- Commitment to making a positive impact in the world.
Benefits:
- Competitive, market-informed salaries.
- Meaningful support towards healthcare.
- Generous paid leave and tailored learning opportunities.
- Free toilet paper.
New Customer Happiness Team Member - Freelance Friend (6 months)
Company:
Who Gives A Crap
Compensation:
₱280 an hour
Location:
Philippines, Manila
Employment type:
Freelance
Work Arrangement:
Remote
Short Summary:
Join a leading eco-friendly household essentials business that donates 50% of profits to provide access to clean water and sanitation. As a Customer Happiness Team Member, you will deliver personalized support and foster brand loyalty.
Responsibilities:
- Deliver high-quality, personalized support across email and social media DMs.
- Take ownership of resolving product issues, delivery updates, and subscription needs.
- Identify recurring product issues and share actionable feedback with leadership.
- Collaborate with the team on tools like Monday.com and Slack.
- Use active listening to uncover root causes of customer inquiries.
Requirement:
- Empathetic problem-solver and active listener.
- Ability to craft thoughtful, personalized responses.
- Strong self-awareness and proactive in seeking feedback.
- Commitment to making a positive impact in the world.
Benefits:
- Competitive, market-informed salaries.
- Meaningful support towards healthcare.
- Generous paid leave and tailored learning opportunities.
- Free toilet paper.
Required Skills
smm
Required Languages
🇬🇧 English, 🇵🇭 TL
Key competency: General Customer Support