Senior Manager

This role is for one of Weekday’s clients
Salary range: Rs 1800000 - Rs 2900000 (ie INR 18 - 29 LPA)

Min Experience: 9+ years
Location: Bengaluru
JobType: full-time

We are looking for a senior, hands-on leader to drive growth and strengthen strategic relationships across Global Capability Centers (GCCs) in Bangalore. This role will focus on account growth, executive engagement, relationship management, and delivery expansion across key GCC customers.

This is not a pure sales position. It is a growth leadership role that combines engineering expertise, program and delivery management, account development, and strong client relationship skills. The ideal candidate will work closely with client leadership, delivery teams, and internal revenue stakeholders to build sustainable account growth and long-term partnerships.

The role requires a strong local presence, frequent in-person engagement with GCCs, and a deep understanding of Bangalore's technology ecosystem.

Key Responsibilities

GCC Account Ownership & Growth

• Own revenue growth and account expansion across assigned GCC accounts.
• Develop and execute strategic account growth plans, including upselling and cross-selling initiatives.
• Identify whitespace opportunities and areas for expanding existing client relationships.
• Drive consistent account growth aligned with business objectives.
• Monitor account performance, growth opportunities, risks, and overall relationship health.

Executive Relationship Management

• Build and maintain strong relationships with VP, SVP, and C-suite stakeholders within GCC organizations.
• Act as a trusted advisor on technology, delivery models, scaling strategies, and digital transformation.
• Understand client priorities and translate business challenges into relevant technology and delivery opportunities.
• Represent the organization's values, technology expertise, and perspective on industry trends.

Hands-on Account Leadership

• Remain actively involved in day-to-day strategic account management.
• Conduct regular in-person meetings with client stakeholders across Bangalore.
• Engage with consultants, engineering teams, and delivery leaders to understand project progress, challenges, and opportunities.
• Translate delivery insights into actionable account-growth strategies.
• Identify potential risks early and work with internal teams to strengthen client relationships.

Solutioning, RFPs & Growth Initiatives

• Participate in solution design, proposal development, and client presentations.
• Lead or support RFP and RFI responses for existing GCC accounts.
• Collaborate with technical and leadership teams to position solutions for larger programs and strategic engagements.
• Connect technology capabilities with measurable business value and client objectives.

Account Planning & Governance

• Own strategic account planning for key GCC relationships.
• Lead and participate in Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).
• Track account health, growth levers, delivery performance, risks, and expansion opportunities.
• Convert strategic plans into measurable execution and revenue outcomes.

New Business Development

• Support net-new GCC opportunities by leveraging industry knowledge and local relationships.
• Use Bangalore's GCC ecosystem and professional network to facilitate relevant introductions and new-logo opportunities.

Required Experience & Qualifications

• 10+ years of total professional experience.
• Strong engineering background, with hands-on software development experience earlier in your career.
• Proven experience in program/delivery management, client engagement, and technology leadership.
• Experience in account growth, client expansion, business development, or technology services.
• Experience working with or selling technology services to GCCs is highly advantageous.
• Strong understanding of modern technology stacks, delivery models, and digital transformation.
• Ability to engage credibly with senior technology and business leaders.

Key Skills

• Account Management and Growth
• GCC Relationship Management
• Program & Delivery Management
• Stakeholder Management
• Upselling & Cross-selling
• CXO-level Engagement
• Engineering & Technology
• Solutioning and RFP Management
• Executive Communication
• Business Development

Ideal Candidate Profile

The ideal candidate is a relationship-driven, field-oriented leader who enjoys working closely with customers and understands how technology, delivery, and business growth intersect.

You should be:

• Comfortable owning revenue and account-growth outcomes.
• Strong at building relationships with senior executives.
• Able to translate technical capabilities into business value.
• Hands-on and willing to engage directly with customers and delivery teams.
• Familiar with Bangalore's GCC ecosystem and technology landscape.
• Self-driven, accountable, and focused on measurable outcomes.
• A strong communicator with excellent executive presence.

Work Style

• Frequent in-person engagement with GCC clients across Bangalore.
• High-touch, relationship-oriented account management.
• Combination of strategic planning, technology solutioning, and hands-on execution.
• Close collaboration with sales, delivery, technology, and executive leadership.