Technical Architect II

Industry leader? Well, how about an industry creator?!

WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance.

So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

As a Technical Architect, you will play a critical role in helping customers deploy and integrate our SaaS product. We lead the technical delivery, infrastructure, and technical strategy, ensuring the successful deployment, implementation, and expansion of WalkMe to drive effective digital adoption.

You’ll act as both a technical expert and a quarterback—leading customers through complex deployments with confidence, clarity, and care. You’ll work closely with customers to understand their technical requirements, provide hands-on support, and ensure seamless implementation of our platform within their environments. You’ll also partner with product management, engineering, and support to align technical decisions with our overall product strategy. You’ll be expected to communicate proactively, drive progress with urgency, and stay adaptable in fast-moving or ambiguous situations.