Amazon Connect engineer - IVR/VRU - (100% Remote only W2 profiles)

Required Skills
AWS Services
• Amazon Connect
• Amazon Pinpoint
• AWS Lambda
• Amazon DynamoDB
• Amazon API Gateway
• Amazon SQS
• Amazon SNS
• Amazon EventBridge
• AWS IAM
• Amazon CloudWatch
• AWS Secrets Manager
• AWS Step Functions (preferred)
• AWS CloudFormation, AWS CDK, or Terraform
Voice & Contact Center
• Amazon Connect Contact Flows
• IVR/VRU design and implementation
• Inbound and outbound voice call workflows
• Contact routing and call flow orchestration
• Voice application troubleshooting
• Programming
• Python and/or Node.js
• RESTful API development
• JSON
• AWS SDK
Development & DevOps
• Git
• CI/CD pipelines
• Infrastructure as Code (IaC)
• Experience using AI-assisted development tools such as Devin AI.

Regards,

Mohammed ilyas,

All your information will be kept confidential according to EEO guidelines.