Senior Business Analyst

Develop, research, test, and implement business process improvements, procedures, and system changes. Use independent judgement to gather and evaluate information to make recommendations for improvements to business processes or systems.

Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition
Research the external market and internal business to find and leverage patterns and best practices to improve business processes
Apply advanced analysis skills in the development of business process models, procedures, and systems
Lead teams to continually look at process improvement strategies for business processes and systems
Evaluate business process changes to identify and document business impacts and benefits at a corporate level
Act as subject matter expert to provide business requirements for process improvements and system enhancements
Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements
Serve as a mentor for requirements methodology and analysis best practices
Review technical design deliverables to ensure business objectives are reached
Assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, with the ability to lead others in these activities
Identification of training and development materials, communications of changes, manuals, etc.
Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management
Develop presentations of materials, models, findings, plans, and/or conclusions
Job Specifications
Typically has the following skills or abilities:
Bachelor’s Degree in Business Administration or related field, or equivalent experience
4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
4+ years of experience with financial and risk analysis, making recommendations and preparing business cases, including cost-benefit analysis
4+ years of in-depth knowledge of project planning techniques and methodologies
4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models
Demonstrated ability to document, propose, negotiate, and present approaches and solutions
Ability to visualize and create plans for future business outcomes and changes
Thorough understanding of business implications, project interdependencies, and system interfaces
Strong conflict management skills
Proficient at facilitating meetings and negotiating across all levels of the organization
Ability to multitask and work in a team environment

Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization
Regularly exercise discretion and independent judgment in the performance of job duties
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Preferred Skills:

Experience with Dashboards, Advanced Excel, Power BI, SQL

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $63,000.00 - $108,675.00

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

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