Senior Manager, Product Management - Managed Network Services

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As a Senior Manager, Product Management for Managed Network Services (MNS), you will be an integral leader within the Verizon Business Group Product organization. You will serve as the technical product professional responsible for driving the vision, product strategy, financial model, and end-to-end lifecycle execution of Verizon's global Managed Network Services (MNS) and Virtual Network Services (VNS) portfolios.

This role bridges strategic planning with tactical execution - translating enterprise client needs into scalable product roadmaps while managing strict Service Level Agreements (SLAs), BSS/OSS system integrations, and underlying wireline access transport networks (Dedicated Internet Access, EVPL, Private IP/MPLS, SD-WAN, and SASE). You will act as the vital link between Engineering, UX/UI, Marketing, Legal/Compliance, and Sales, ensuring seamless commercialization, continuous post launch optimization, and market disruptive growth.

Key Responsibilities Include:

• Product Strategy & Vision Alignment: Define the product vision, multi year roadmap, and long term strategic goals for the AI-Native MNS portfolio. Align product strategy with company growth, retention, and revenue objectives while capitalizing on emerging opportunities in 5G, IoT, edge compute, and autonomous network infrastructure.
• Agentic AI Orchestration & Autonomous Workflows: Drive the design, roadmap, and deployment of Agentic AI use cases and autonomous agent frameworks (including AI Insights & AI Connect) within the MNS platform, leveraging agentic orchestration, AI Gateways/Routers, and Model Context Protocols (MCPs) to enable self governing network operations, automated incident remediation, and intelligent context routing.
• AI-Native MNS Architecture & Self-Healing Networks: Lead the evolution toward an AI-Native Managed Network Services architecture by embedding real time machine learning models directly into access and transport network fabrics, enabling predictive self healing infrastructure, dynamic traffic steering, and proactive zero touch provisioning for enterprise customers.
• Digital Twin & AIOps Platform Capabilities: Spearhead the integration of Digital Twin network topology modeling and AIOps predictive analytics into the MNS management suite, allowing enterprise clients to simulate topology changes, benchmark SLA impacts, and execute real time anomaly detection for enhanced operational transparency.
• End-to-End Product Lifecycle Ownership: Own the complete product development lifecycle from ideation, PRD/BRD authoring, and user story definition to commercial launch and post launch iteration. Provide inputs on Agile ceremonies (sprint planning, backlog grooming, scrum) to ensure on time feature delivery.
• P&L Ownership & Financial Management: Manage the product P&L for AI-Native Managed Network Services. Proactively track bookings, revenue, attach rates, and margin performance; evaluate cost structures, including Hardware/Cloud Cost (HCL) impacts, cloud orchestration base costs vs. traditional CPE models, and implement corrective actions to meet business targets.
• Enterprise Wireline & Access Network Integration: Oversee product capabilities for enterprise Wireline Networks, including Dedicated Internet Access (DIA), Ethernet Virtual Private Line (EVPL), Private IP (MPLS), Managed SD-WAN, SASE, and next-generation transport architectures.
• Go-to-Market (GTM) Strategy & Execution: Lead the commercialization and GTM strategy for new-to-world MNS features and service tiers. Establish competitive pricing frameworks, clear positioning, and messaging. Partner closely with product marketing and sales enablement to equip sales teams with technical product knowledge, collateral, and ROI tools that accelerate channel adoption.
• Enterprise Customer & SLA Management: Act as the primary voice of the customer. Gather continuous feedback through enterprise client interviews, usage telemetry, and support tickets. Customize solutions for complex enterprise clients while balancing custom contract/SLA requirements against scalable product design. Prioritize feature development that benefits the broader customer base.
• Cross Functional & Stakeholder Leadership: Collaborate seamlessly across Engineering, UX/UI designers, GTS/GNT teams, Sales, Marketing, Legal, and Regulatory Compliance. Balance competing stakeholder priorities, articulate technical vision and milestones clearly, and lead cross functional reviews as a technical thought leader.
• Data-Driven Decision Making & Performance Tracking: Track and analyze core product KPIs, including customer acquisition, churn, usage engagement, attach rates, and margin impact. Utilize advanced analytics dashboards to make evidence based decisions, optimize feature backlogs, and influence overall business direction.
• Wireline & Managed Infrastructure Expertise: Incorporate deep expertise in wireline networks -including Dedicated Internet Access (DIA), Ethernet Virtual Private Line (EVPL), and Private IP (MPLS) -as well as software defined paradigms (SD-WAN, SASE) into unified, resilient enterprise managed service offerings.
• AI Insights & Applied Automation Execution: Own the operational integration and execution of Applied AI/ML and Agentic AI technologies (such as AI Insights & AI Connect) within the MNS platform to drive intelligent network automation, predictive fault monitoring, and automated service optimization.

What we're looking for...

You'll need to have:

• Bachelor’s degree and four or more years of work experience.
• Six or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Ten or more years of experience in Product Management or Technology Solutions Management, specifically focused on technical B2B telecom, enterprise networking, or Managed Network Services (MNS).
• Experience delivering transformative product launches that drive exponential growth and establish the company as a primary market influencer.
• Experience executing go-to-market strategies for new to world products, consistently achieving rapid adoption and market disruption.
• Strong conceptual and technical foundation in wireline access networks (DIA, EVPL, MPLS), SD-WAN, SASE, zero trust security architectures, BSS/OSS backend integrations, and API frameworks.
• Demonstrated success utilizing deep data and analytics orientation for evidence-based decision making, tracking product usage, engagement, churn, and revenue impact.
• Willingness to travel up to 10%.

Even better if you have one or more of the following:

• MBA or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or equivalent.
• Proven product management experience demonstrating flawless execution of a product roadmap from inception through full commercial availability.
• Deep understanding of Verizon's domestic and global product offerings across Connectivity, Managed Network Services (MNS), and Virtual Network Services (VNS) portfolios.
• Demonstrated experience managing product P&L, evaluating hardware/software cost structures, cloud orchestration platforms, and ROI models.
• Hands on experience with enterprise SLA management, custom enterprise client integrations, and contract optimization.
• Knowledge of Applied AI/ML use cases, AI Insights, AI Routers/Gateways, or intelligent network automation technologies.
• Proven ability to lead cross functional teams and motivate/inspire them to excel under pressure and uncertain circumstances.
• Experience prioritizing and executing multiple complex enterprise projects simultaneously.
• Passion and determination to make a difference in the communications industry and in our world.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $140,500.00 - $245,000.00.