Associate Director - Sales Engineer

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Lead a team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure through strategic engagement with assigned customer base to maximize sales efforts.

• Discovering opportunities for more effective technical support to the sales team.
• Monitoring and redirecting efforts and resources as appropriate to maximize sales results.
• Developing and cultivating relationships with senior management and executive levels.
• Interfacing directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.
• Participating in executive briefings and customer presentations.
• Conducting periodic operations reviews with SAs to maintain a focus and cadence on excellence.
• Ensuring all SA's complete training against assigned curriculum roadmaps in a timely
• Conducting frequent, regular one on one sessions with each SA.
• Addressing performance concerns and ensure PDP or PIP is implemented when necessary in accordance with HR guidelines.
• Consistently sharing successes and expertise across the SA community.
• Engaging with peer organizations to resolve customer issues.
• Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and improvements.

What we’re looking for...

The Associate Director of Sales Engineering for the Principal Segment within Global Enterprise is a key leadership role responsible for driving revenue growth by leading teams of skilled Sales Engineers (SEs) focused on delivering innovative and tailored technology solutions. This role requires a deep understanding of both wireless and wireline technologies, the ability to translate complex technical concepts into compelling business value propositions, and a passion for leading and developing high-performing teams.

Responsibilities

Leadership & Team Management:

Lead, mentor, and develop a team of Sales Engineers, fostering a culture of collaboration, technical excellence, and customer-centricity.

Establish clear performance expectations, provide regular coaching and feedback, and conduct performance reviews.

Identify and address skill gaps within the team through training, mentorship, and development opportunities.

Foster strong cross-functional relationships with sales, product, engineering, and other key stakeholders.

Solution Design & Technical Expertise:

Provide technical leadership and guidance to the team in the design and development of complex wireless and wireline solutions for Global Enterprise customers.

Maintain deep technical expertise across the company’s portfolio of wireless and wireline products and services, including Private Wireless, 5G/LTE, Fixed Wireless Access, Networking, AI, and IoT.

Stay abreast of industry trends, emerging technologies, and competitive offerings, particularly within the Global Enterprise landscape.

Develop and maintain a library of reusable solution architectures, technical documentation, and best practices.

Sales Growth & Customer Engagement:

Partner closely with the sales team to drive revenue growth by providing technical expertise and support throughout the sales cycle.

Lead the development of compelling technical proposals, presentations, and demonstrations tailored to the specific needs of enterprise customers.

Participate in customer meetings and presentations, effectively communicating complex technical concepts to both technical and non-technical audiences.

Build and maintain strong relationships with key technical decision-makers within Global Enterprise organizations.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
• Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.
• Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.
• Knowledge of TOGAF and/or ITIL standards for architecture and delivery.
• Financial analysis experience (P&L, ROI, cost analysis, business case development, etc).
• Deep technical understanding of wireless and wireline products and services, including Private Wireless, 5G/LTE, Fixed Wireless Access, Networking, AI, and IoT.

Even better if you have one or more of the following:

• Current and valid industry certifications in one or more of the following, Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP),Microsoft, Tandberg, and/or Polycom.
• Experience in sales or service.
• Experience providing successful project delivery.
• Master’s degree in Business Administration (MBA) or a related field.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $159,500.00 - $278,000.00. The annual salary range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $159,500.00 - $278,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $159,500.00 - $278,000.00.