Site Reliability Engineer - AI Platform

Title: Site Reliability Engineer - AI Platform Location: Reston,Virginia,United States

Verisign has an exciting opportunity on a new engineering team responsible for establishing and operating the company's on-premises Artificial Intelligence and Large Language Model platform. We are looking for a Site Reliability Engineer to help operate the Kubernetes-based infrastructure and automation that enable secure, reliable AI tooling for engineers. This is a hands-on platform operations role focused on dependable execution, automation, and continuous improvement.

Responsibilities

• Deploy, configure, and support Kubernetes-based platform infrastructure in development, QA, and production environments.
• Perform routine platform maintenance and operational troubleshooting, following established change-management and security practices.
• Support user onboarding, access provisioning, and access lifecycle activities for AI platform services.
• Develop and maintain operational runbooks, configuration documentation, and deployment procedures.
• Support CI/CD workflows and platform integrations used to deploy and operate AI-enabled engineering services.
• Build and maintain infrastructure automation and configuration-management solutions using Ansible.
• Assist with monitoring, alert response, problem isolation, and resolution in collaboration with infrastructure, security, and engineering teams.
• Document operational work clearly and communicate progress, risks, and issues to the team.

Required Qualifications

• Bachelor's degree in computer science, information systems, or a related technical field and at least
• 2+ years of related experience
• Experience administering Linux systems and troubleshooting production infrastructure.
• Working knowledge of Kubernetes, containers, and infrastructure automation; experience with Ansible is required.
• Familiarity with source control, CI/CD concepts, and operational documentation practices.
• Foundational understanding of networking, access controls, and secure systems operations.
• Strong written and verbal communication skills and the ability to work effectively in a collaborative engineering environment.

Desired Skills and Experience

• Experience with Red Hat Enterprise Linux, Jenkins, GitHub, Jira, or Confluence.
• Scripting experience with Python, Bash, or a similar language.
• Experience with monitoring and observability tools, incident response, or IT service-management platforms.
• Experience supporting cloud-native applications or platform services in a security- and reliability-focused environment.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $89,900 - $121,700.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.