Veradigm Outcome Executive (VOE)

veradigm | Healthcare technology

1h 24m ago

Remote In-Country

Full Time

Canada, United States of America

$163k - $216.3k USD/yr

JOB DESCRIPTION

The Veradigm Outcome Executive (VOE) is Veradigm's most senior client-facing individual contributor, responsible for the full strategic relationship across a portfolio of large pharma accounts. Serving as the integration layer across Sales, Consulting, Support, and A/R, the VOE drives retention, expansion, and wallet share through deep knowledge of client business priorities and the role of pharma in the broader healthcare industry landscape. The role operates with significant autonomy and is fully accountable for C-suite engagement, annual account planning, QBR cadence, and measurable revenue outcomes.

CORE RESPONSIBILITIES

Serve as the primary strategic partner to C-suite and senior pharma leadership within an assigned portfolio of enterprise accounts; own the full client relationship across clinical, commercial operational, and regulatory touchpoints

Build and maintain executive-level relationships through frequent on-site visits, quarterly business reviews (QBRs), and proactive engagement — establishing Veradigm as a trusted long-term partner
Understand and document client business plans and clinical objectives; develop and execute annual account plans focused on retention, optimization, and expansion

Analyze client financial position and utilization data to identify whitespace, and real world data and services opportunities ; translate findings into actionable pipeline and sales strategy

Drive ACV quota attainment and MBO performance through disciplined pipeline management, accurate forecasting, and timely opportunity progression

Advocate internally for client needs — surface product feedback, coordinate cross-functional issue resolution, and represent the client voice in roadmap and strategy discussions

Partner with RWE Consulting, Data Partnerships, Client Success, and A/R to ensure seamless delivery and proactive resolution of at-risk situations to drive expansion.

Maintain deep knowledge of Veradigm Real World Evidence solutions and data offerings and the applicable healthcare landscape to credibly advise executive stakeholders

Conduct whitespace and competitive analysis to expand Veradigm's footprint within each account and identify new use cases

KPI'S

NPS 
Quota Attainment
New and Expansion Revenue
QBR Completion Rate

REQUIRED QUALIFICATIONS

10+ years of experience in Pharmaceutical Sales and/or Consulting ·         Demonstrated track record of building and sustaining C-suite relationships with pharmaceutical stakeholders

Deep knowledge of Pharma clinical and research ops with exposure to commercial analytics

Proven ability to manage and grow a complex enterprise account portfolio with consistent quota attainment

Strong business acumen — able to analyze client financial data, build account plans, and connect Veradigm solutions to measurable client outcomes

High emotional intelligence; skilled at anticipating friction, navigating organizational complexity, and maintaining long-term trust

Healthcare regulatory and operational fluency — understands the clinical and business context driving client decisions, not just the technology

Proficiency with CRM platforms (e.g., Salesforce) and standard business productivity tools

PREFERRED QUALIFICATIONS

Experience working with Pharma but broad exposure to the healthcare ecosystem

Prior exposure to product feedback loops, customer advisory boards, or formal voice-of-customer programs

Familiarity with Veradigm's product and service portfolio or comparable EHR/practice management platforms

Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field

Compensation Range:

$163,000-$216,300

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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Required Skills

salesforceehr

Required Languages

🇬🇧 English