Account Manager

We are seeking a highly motivated Account Manager to drive new client acquisition through proactive outreach, cold calling, and consultative selling. This role is focused on generating net-new logos, opening doors with decision-makers, and converting prospects into long-term managed services clients.  The ideal candidate is comfortable with high-volume outbound activity, excels at relationship building, and thrives in a performance-driven environment.

New Business Development

• Prospect, qualify, and pursue net-new clients through cold calling, email outreach, LinkedIn, and networking.
• Build and manage a consistent outbound pipeline.
• Target decision-makers including CEOs, CFOs, Operations Managers, and IT Leaders.
• Identify opportunities for managed services, cybersecurity, cloud, and IT consulting solutions.
• Book qualified discovery meetings for deeper technical assessments.

Sales Execution

• Conduct needs-based discovery and uncover pain points.
• Present solutions in collaboration with technical and account management teams.
• Prepare proposals and pricing aligned with company standards.
• Negotiate contracts and close new business.
• Maintain accurate forecasts and deal tracking in CRM.

Pipeline & Activity Management

• Maintain daily/weekly activity targets (calls, emails, meetings).
• Track leads, opportunities, and conversions.
• Provide regular reporting on pipeline and performance.
• Continuously refine outreach strategies.

Market & Relationship Development

• Research industries, competitors, and market trends.
• Build long-term relationships with new clients.
• Represent the company at events and community functions when required.
• Position the organization as a trusted IT partner.

Performance Metrics (KPIs)

• Outbound activity volume (calls/emails/meetings)
• Qualified meetings booked
• New logos acquired
• Monthly/Quarterly revenue closed
• Pipeline coverage ratio
• Conversion rates

Required Qualifications

• 2+ years experience in B2B sales, business development, or outbound prospecting
• Proven success in cold calling and lead generation
• Experience selling services or solutions (IT/MSP experience preferred)
• Strong communication and negotiation skills
• Comfortable working with CRM systems
• Self-driven and results-oriented