Technical Account Manager

veeamsoftware | Data protection and cybersecurity software

1d 11h ago

Remote In-Country

Full Time

France

Title: Technical Account Manager Location: Paris, France

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Location: remote, France (Work from Home combined with face-to-face customer visits)

What You'll Do

Provide input to the writing of proposals and Statements of Work
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions as well as post-installation issues
Assist with Veeam Software solution implementation effort estimation
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Document configuration and completed activities
Analyse installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight business stays to meet company goals and objectives

What You'll Bring:

VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP,  or equivalent experience
Bachelor’s Degree in technology required (A combination of education and experience will be considered)
Hands-on experience with Veeam’s Core products
Proven Consulting and Project Management  experience
Excellent communication, interpersonal and relationship-building skills
Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
Experience with Data Management, Data Protection, Data Analytics
Extensive experience with Data Center, Business Continuity and Operating Systems
Experience successfully managing multiple simultaneous projects and accounts
Working knowledge of Cloud technologies, capabilities, and protocols
Business proficient in French and English

What You'll Get:

25 paid vacation days plus RTT days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Mandatory public health insurance with broad medical coverage
Employer-paid private medical, dental, optical, and wellness plan through Axa, with options for dependents
Life insurance with enhanced coverage above the Social Security ceiling
State and supplementary pension contributions by Veeam
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside France, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in France.
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Required Skills

veeamvmwarehypervsql

Required Languages

🇫🇷 French, 🇬🇧 English