Project Manager, Information Technology Services

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 
JOB SUMMARY
This position leads assigned business administration systems portfolio projects from initiation through planning, execution, implementation, and closeout.  Lead complex ERP implementations, upgrades, integrations, and enhancements from planning through go-live and stabilization.  Partners with ERP functional teams, IT, vendors, and business leaders to drive successful project outcomes.  Develops and maintains project scope, schedules, milestones, resource plans, and budget tracking in coordination with sponsors and functional leaders. Coordinates business stakeholders, technical workstreams including integrations, data conversion, security, testing, UAT, cutover, and production readiness.  Manages project risks, issues, and change requests; escalates decisions and delivery concerns to appropriate leadership.  Maintains accurate project records and status reporting in ServiceNow, supporting PPMO governance requirements and phase gate reviews.  Coordinates testing, business readiness, implementation, and transition to operational support; documents lessons learned and mentors other project managers.

Our ideal candidate has a PMP or comparable project management certification AND experience with the following:

• ERP platforms such as PeopleSoft, Workday, Oracle Cloud, SAP, UKG, CRM, ServiceNow or similar enterprise solutions.
• Waterfall, Agile, or hybrid delivery methodologies.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor's Degree or 
  High School Diploma or equivalent

• Experience
  3 years managing a medium size information technology related project with Bachelor's degree or 
  7 years experience managing medium to large scale information technology related projects with High School.

Preferred

Bachelor's degree and 5 to 7 years of managing medium to large scale information technology related projects

JOB DUTIES

• Project life cycles and milestones- Determine and document life cycle phases and milestones including all inputs, tools and techniques, and outputs for all assigned projects and if necessary, identify any additional project phases that fall outside of the standard best practice foundation of initiation/planning/implementation/closing.
• Stabilize project components- Document requirements, scope, objectives, goals, milestones, benefits, deliverables, resources, systems, constraints, standards of performance, risks, and success criteria for all assigned projects and strive to stabilize every aspect impacting the established life cycle iteration.
• Organization, systems, and roles- For each assigned project, define and document roles and responsibilities with clearly communicated accountabilities.
• Quality assurance- Define standards and processes for meeting commitments at practical project phase checkpoints with a continuous emphasis on improvement.
• Planning- Determine project boundaries and establish goals and objectives that align with the business case from the perspective of the sponsor. Create detailed schedules to sequence activities or mediate sprints that include accurate durations and resource requirements. Evaluate personnel needs to establish the basis for project team selection, training and or recruitment. Write and determine frequency for both project status and project progress reports. Systematically define and mitigate risks through an appropriate and approved risk management plan. Establish minimum performance requirements for the project team and perform quality checks to assess the health of assigned projects.
• Tracking and variance analysis- Develop a methodology for each project to identify and resolve schedule slips, cost overruns, scope creep, and new risks that deviate from the predefined baselines established during the planning process.
• Corrective action decisions- Manage tradeoffs with stakeholders and sponsors when variances are identified to bring projects back into alignment with the primary constraint and/or institutional objectives.
• Escalation and issue management- Define formal processes for each project to identify issues, assign resources to close issues, and escalate resolution of issues in the event they are not addressed in a timely manner.
• Work authorization and change control- Develop strict processes and criteria for each assigned project to request, document, and approve/reject changes encountered during project execution.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work requires ability to prioritize and organize work to meet deadlines.
• Work requires demonstrated ability and skills in information technology
• Work requires demonstrated advanced written and verbal communication skills.
• Work requires strong analytical/problem solving skills.
• Work requires strong familiarity with project management software such as Microsoft Project or Planview.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Talking

Working Conditions

• Indoors
• Office Setting

Salary Information
Salary is commensurate with education, skills, and relevant experience.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.