Client Solutions Manager - Multiplatform

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a leading global digital advertising company operating in over 130 markets worldwide. Through partnerships with nearly 60 major digital platforms, the company helps businesses expand their reach and maximize advertising opportunities. With a strong international presence and a dynamic, multicultural environment, they offer exciting career opportunities for professionals looking to grow in the digital advertising industry.

We're looking for a Client Solutions Manager in Belgrade who will act as a strategic partner to your clients. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.

Responsibilities:

• Build, manage, and grow strong relationships with existing business clients.
• Help onboard new strategic clients and guide them through campaign setup and activation.
• Own campaign performance across our advertising platforms.
• Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
• Provide strategic guidance based on analytics, market trends, and business objectives.
• Identify opportunities to upsell and scale campaigns.
• Serve as a subject matter expert in search and performance advertising.
• Deliver regular performance reporting and proactive insights.
• Resolve client issues efficiently and implement solutions that prevent them from recurring.
• Contribute to scalable account management processes and operational excellence.
• Work cross-functionally with product, operations, and performance teams.
• Maintain continuous product and industry knowledge.

Qualifications:

• 3-4 years of experience in digital advertising, client success, or performance marketing.
• A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
• Familiarity with tracking and attribution.
• Experience conducting campaign audits and driving optimization strategies.
• A proven ability to identify growth opportunities and support revenue expansion.
• Solid knowledge of online advertising, analytics, and digital performance metrics.
• A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
• Strong communication skills in English, written and verbal. Serbian is an advantage.
• A positive, proactive, solutions-oriented attitude.
• Preferred: hands-on experience managing and optimizing advertising campaigns, and experience working in or with advertising agencies.
• Advantage: exposure to B2B marketing strategies.