Client Solution Manager, X (Twitter)

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a leading global digital advertising company operating in over 130 markets worldwide. Through partnerships with nearly 60 major digital platforms, the company helps businesses expand their reach and maximize advertising opportunities. With a strong international presence and a dynamic, multicultural environment, they offer exciting career opportunities for professionals looking to grow in the digital advertising industry.

We are looking for a proactive and analytical Client Solutions Manager to support advertisers in Saudi Arabia.

This is a hands-on, client-facing role combining digital advertising, campaign optimization, performance marketing, and consultative account management. You will work closely with advertisers and agencies to turn their business objectives into measurable results, improve campaign performance, and identify opportunities for growth.

Key Responsibilities

• Act as a trusted advisor to advertisers and agencies, helping them achieve their business goals through effective paid media strategies and data-driven recommendations.
• Manage and optimize campaign performance, monitoring budgets, pacing, and key metrics to identify opportunities for improvement and ensure effective execution.
• Turn data into actionable insights by analyzing campaign results, preparing performance reports, and delivering regular business reviews and recommendations.
• Build strong client relationships, provide practical campaign guidance, deliver product education, and support the adoption of advertising solutions.
• Identify growth opportunities through campaign insights, upselling, and cross-selling, collaborating with Sales, Analytics, and other internal teams to improve client outcomes.
• Drive operational excellence by troubleshooting campaign issues, coordinating with stakeholders, and leveraging AI tools to streamline workflows and improve efficiency.

What We're Looking For

• 2+ years of relevant experience, ideally 3–4 years, in digital advertising, paid media, performance marketing, or client-facing account management.
• Hands-on knowledge of paid media, preferably paid social, with familiarity with campaign setup, optimization, and advertising platform tools such as Meta, Google Ads, TikTok, or similar.
• Strong analytical skills, with the ability to interpret metrics such as CPM, CPC, CTR, CPA, and ROAS and translate findings into clear, actionable recommendations.
• Excellent communication and presentation skills, with professional fluency in both Arabic and English.
• A proactive, adaptable, and growth-oriented mindset, with strong problem-solving skills, attention to detail, and the ability to manage multiple priorities.
• Saudi nationality is required for this position.

Nice-to-Have

• Experience managing awareness and performance-driven campaigns across major digital advertising platforms.
• Experience presenting campaign results and business recommendations to clients or senior stakeholders.
• Familiarity with Salesforce, CRM tools, Mobile Measurement Partners (MMPs), or e-commerce analytics.
• Experience using AI tools to improve campaign analysis, reporting, or day-to-day productivity.
• A Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.

What Success Looks Like

• Campaign Performance: Deliver measurable improvements in campaign effectiveness and efficiency against client KPIs.
• Client Satisfaction: Establish trusted relationships through proactive communication, strategic advice, and reliable support.
• Revenue Growth: Identify opportunities to increase advertiser investment through campaign optimization, upselling, and cross-selling.
• Product Adoption: Help clients maximize the value of advertising products and solutions.
• Operational Excellence: Ensure accurate reporting, timely problem resolution, and effective collaboration across teams.