AI Product & GenAI Engineering

Job Posting End Date: November 15

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture

• Inclusion and diversity as a priority

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

• Generous PTO (including paid time to volunteer!)

• Up to 9.5% 401(k) employer contribution

• Mental health support

• Career advancement opportunities

• Student loan repayment options

• Tuition reimbursement

• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

As a leader in advanced analytics and AI Product Engineering within Unum, you will play a critical role in transforming Unum from a traditional insurance player to a leading AI-first digital insurance company.
1. Own and drive strategic AI-based products/offerings from solution design through enterprise-scale deployment
2. Influence senior executives around strategies and investments related to AI
3. Lead a world-class team of highly technical engineering professionals with cross-discipline partnerships with other functional areas across Finance, Marketing, Operations, Product, Data Science, and Architecture
4. Support efforts to evangelize and democratize AI across the enterprise
This role combines engineering leadership, solution design and architecture, AI-native development, and talent development. Working closely with AI Product Managers, Data Scientists, architects, and business leaders, you will shape technical solutions and rapidly move opportunities from experimentation to enterprise-scale deployment.
We are looking for a product-minded engineering leader with proven experience deploying Generative and Agentic AI solutions at scale who believes great teams move quickly, test and learn, scale what works, and stop what doesn't.

Principal Duties and Responsibilities

• Provide inputs and support execution on the advanced analytics and AI product engineering roadmap. 

• Lead efforts for AI-first digital products/offerings/capabilities, including Generative and Agentic AI solutions. 

• Partner with Product Innovators/Managers, Data Scientists, architects, and business leaders to integrate and operationalize AI into business processes and digital product offerings to deliver measurable business value. 

• Influences senior executives and business leaders around strategies and investments related to AI. 

• Lead and manage team of Software Engineering and Information Technology professionals working within agile/infrastructure or operations teams, working across a wide range of environments, supporting the analysis, development, design, creation, modification and testing of Unum AI products, software, and related applications. 

• Develops, coaches and engages people to higher levels of performance. 

• Lead cross-functional, cross-disciplinary teams to drive AI-centric programs from experimentation and MVP development through scaled production deployment. 

• Understands and is an advocate of following architecture standards, practices and processes, while providing technical and solution-design leadership that balances speed, scalability, security, maintainability, and business value. 

• Champion AI-native software engineering practices, leveraging AI coding assistants, automation, automated testing, CI/CD, observability, and emerging development tools to improve speed, quality, and developer effectiveness. 

Job Specifications

• Bachelor’s degree required, Masters preferred. 

• Background in Computer Science, Engineering, Math, Data Science, Operational Research 

• 10+ years of experience in designing and building scaled AI/ML products/capabilities, with demonstrated experience taking Generative and/or Agentic AI solutions from experimentation through production and enterprise-scale deployment. 

• Excellent knowledge of computer programming, software engineering, DevOps/MLOps practices, solution design, and modern software architecture. 

• Demonstrated experience designing, deploying, and scaling agentic AI solutions across an enterprise or major business unit, successfully moving solutions from experimentation through production, adoption, and measurable impact. 

• Strong understanding of Generative AI and agentic architectures, including LLM integration, RAG, agent orchestration, evaluation, observability, and human-in-the-loop patterns, combined with experience designing modern cloud-native, API-driven solutions. 

• Passion for transforming how software is built through AI-assisted coding, agentic development workflows, automated testing, CI/CD, and emerging engineering technologies 

• Strategic innovator with demonstrated experience of pushing the boundaries & reimagining the art of possible. 

• Experience preferred with the following: AWS or comparable cloud platforms, Python, Databricks, APIs and microservices, containers, event-driven architectures, CI/CD, automated testing, and modern AI and agent development frameworks 

• Think Strategic, act tactical - Execution experience of taking ideas to scale with a focus on speed-to-value, measurable outcomes, and continuous learning. 

• Experience bridging the divide between the theoretical and the applied. Proven expertise in communicating that vision and experience to non-technical stakeholders. 

• Exhibits courage by taking smart risks and encourages others to do so; empowers innovative approaches by motivating others to be proactive and resourceful. 

• Demonstrated depth of IT knowledge with diversity in technical experience. Deep experience in solution design and software architecture, with the technical credibility to guide Principal and Senior Engineers and make pragmatic decisions that balance speed, scalability, security, maintainability, and value. 

#LI-RA1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$133,500.00-$274,100.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum