SYSTEMS ADMINISTRATOR III

SYSTEMS ADMINISTRATOR III
The University of Alabama at Birmingham

General Responsibilities:
The Information Systems Specialist III (IS115E3) serves as the primary technology resource for a department, supporting hardware, software, applications, and end users. This role partners with departmental leadership to identify technology needs, troubleshoot complex issues, implement system improvements, and ensure employees have the tools and support needed to be successful. The position also serves as a liaison between departmental users and centralized IT teams and may provide guidance to junior technical staff. Ideal candidates are customer-focused problem solvers with strong technical skills, the ability to manage multiple priorities, and a commitment to delivering excellent service and technology solutions.

Key Duties & Responsibilities: 
1.    Performs other duties as assigned. 

Salary Pay Range:  $63,875 – $103,800

Minimum Requirements:
Master's degree in a related field and two (2) years of related experience required. Work experience may substitute for the education requirement.

Related Degree Fields: Computer Science, Information Technology, Information Systems, Management Information Systems (MIS), Cybersecurity, Software Engineering, Computer Engineering, Data Analytics, or other closely related technical disciplines.

Related Experience: Experience in information technology support, systems administration, desktop support, application support, network support, technical training, business systems analysis, IT project coordination, or technology consulting within academic, healthcare, research, or business environments. Experience supporting departmental technology needs and serving as a technical resource for end users is particularly relevant.

Knowledge / Skills / Abilities:
•    Strong customer service orientation, excellent verbal and written communication skills, problem-solving and analytical abilities, attention to detail, organizational skills, adaptability, and the ability to effectively manage multiple priorities. 
•    Leadership, mentoring, and collaboration skills are also preferred. 

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.