Information Management (IM) Associate, NPSA-7, Home-based, Nationals only

Background

The United Nations Development Programme (UNDP) is a UN agency that works in about 170 countries and territories, helping eradicate poverty, reduce inequalities and exclusion, and build resilience. It thereby helps them sustain progress and achieve Sustainable Development Goals. In Ukraine, UNDP operates in three programme priorities, such as Democratic Governance and Inclusive Social Fabric, Inclusive and Sustainable Economic Recovery and Growth, and Sustainable Environment and Energy Transformation.

Since the start of the hostilities in 2014 and the full-scale invasion in 2022, UNDP in Ukraine has been present on the ground, through its hubs around the country, supporting regional and local authorities and civil society partners in their emergency response and crisis management.

Lessons from the past years informed the development of UNDP’s Country Programme Document (2025-2029) and the scale-up of the Area-Based Recovery (ABR) Framework. The Framework’s programmatic pillars of Reconstruction, Returns, Resilience, and Reforms are focused on ensuring community recovery and creating conditions for the return to a development pathway in Ukraine.

Addressing the country’s complex reconstruction and recovery requires a holistic, systems-based response that empowers all parts of society — including government, local authorities, the private sector, and citizens — with the capacity and resources to respond effectively. To ensure a whole-of-society approach, the framework offers an integrated, participatory, and inclusive methodology to advance recovery in communities most affected by the war.

In this context, the Information Management (IM) Associate will support the ABR team at all stages of project implementation by ensuring high-quality, timely, and coherent data management, monitoring, reporting, and visualization processes. The incumbent will contribute to maintaining and improving information management systems, strengthening colleagues’ capacity to use data tools effectively, and supporting evidence-based analysis, reporting, and programming. 

Duties and Responsibilities

I.    Monitoring, reporting and data quality

• Provide technical support to existing reporting systems (such as the ABR Activity Monitoring System, IMRP, and others), including guiding colleagues on proper data entry and system use, monitoring timely data submission, conducting regular data quality checks and cleaning, identifying and reporting inconsistencies, and supporting overall system administration.
• Provide assistance in preparing various reports by generating up-to-date results from the reporting systems.
• Generate and update frequencies, pivot tables, charts, and maps of relevant indicators for planning and monitoring purposes, as well as in response to ad hoc requests by the ABR team.
• Support the implementation of ad hoc in-depth assessments and prepare presentations of analytical findings to inform programme and policy planning, ensuring alignment with both subnational needs and national recovery priorities.

II.   Data systems, digital tools and dashboards

• Contribute to the development and administration of new reporting systems as needed.
• Support the development and implementation of online and offline data collection digital tools to meet the planning, monitoring, evaluation, and reporting needs of the ABR team, while ensuring compliance with UNDP’s Quality Assurance requirements.
• Support the maintenance and updating of ABR team dashboards (e.g., ABR Activity Monitoring, ABR Needs Assessment & Planning, Annual Community Engagement Working Group Survey dashboard, etc.).
• Archive and back up database systems, ensure database security, and perform database administration functions.

III.  Research, analysis and evidence generation

• Participate in the organisation, data collection, and analysis of in-house and partner research conducted by the ABR team.
• Support the collection, analysis, and presentation of data to inform programme planning, monitoring, and policy development.
• Contribute to ad hoc analytical exercises and assessments as required by the ABR team.

IV.  Knowledge management, learning and capacity building

• Maintain and update the secondary data repository stored in SharePoint for knowledge management purposes.
• Collect and document lessons learned, achievements, and gaps to continuously improve ABR team effectiveness.
• Provide technical support and capacity-building for UNDP ABR staff and local authorities on data input processes, analysis, and visualization techniques.

V.   Evaluation and other support

• Provide technical and analytical support to planning, monitoring, evaluation, and reporting activities of the ABR team, as required.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the ABR and the Organization.

Competencies

Achieve Results:	LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:	LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:	LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:	LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:	LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:	LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:	LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies 

Thematic Area	Name	Definition
Business Direction & Strategy	System Thinking	Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Business Development	Collective Intelligence Design	Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services. Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.
Business Management	Working with Evidence and Data	Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Business Management	Monitoring & Evaluation	Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results.  Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming.  Knowledge and understanding of monitoring and valuation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
Business Management	Communication	Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience  Ability to manage communications internally and externally, through media, social media and other appropriate channels
Data	Data analysis	Ability to extract, analyse and visualize data to form meaningful insights and aid effective business decision making
Digital	Tech literacy	Ability to apply new digital tools or adapting their original use to create new insights, fresh perspectives or develop solutions. Understand the potential as well as the limitations of certain technological developments; being able to identify how technology can add value when it's used as a "means to an end".

Required Skills and Experience

Minimum education requirements	Secondary Education is required. A University degree (bachelor´s degree) in Sociology, Social Sciences, Statistics, Computer Science, Information Management, Research, Monitoring and Evaluation or related field will be given due consideration, but it is not a requirement.
Minimum years of relevant work experience	Minimum 7 years (with Secondary Education) or 4 years (with Bachelor’s degree) of practical experience working in information management, data analysis, monitoring and evaluation, or database/system administration.
Experience, Knowledge, and Skills	Experience with monitoring frameworks and indicator tracking. Experience developing and maintaining dashboards, data visualizations, and reporting tools. Experience with data collection tools, such as KoboToolbox or similar platforms.
Desirable Criteria	Experience in data cleaning and processing, quality assurance, and the preparation of analytical and visual reports. Proven experience in managing, maintaining, and improving data management, monitoring, or reporting systems. Experience using Power BI, Tableau or other data visualization tools. Proven experience in using data management and analysis software, such as Power Query, SQL, or statistical tools. Proven experience in using GIS mapping and geodata processing.
Required language(s)	Fluency in English and Ukrainian is required

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.