Microsoft M365 Administrator

Position Overview

United Health Services (UHS) is seeking a skilled Microsoft 365 Administrator to manage, maintain, and optimize the organization's Microsoft 365 and Azure environments. This role is responsible for ensuring the security, reliability, and performance of enterprise collaboration and cloud technologies while supporting strategic business initiatives. The ideal candidate will possess strong technical expertise, problem-solving abilities, and a commitment to delivering innovative technology solutions that align with organizational goals.

Primary Department, Division, or Unit:

Application and Integration, UHS Information Systems Operations

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$37.00 - $55.50 per hour, depending on experience

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The Microsoft 365 Administrator provides advanced administration, support, troubleshooting, and implementation of Microsoft 365 and Azure services across the enterprise. This position works independently and collaboratively on projects to enhance system performance, improve user experience, and maintain a secure, compliant technology environment. The Administrator partners with technical and business stakeholders to design and implement solutions that support operational objectives and align with architectural governance, industry standards, and best practices.

Job Responsibilities

• Administer, configure, monitor, and support Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID (Azure Active Directory), and related technologies.
• Manage and optimize Azure cloud resources and services to ensure high availability, performance, and security.
• Implement, maintain, and troubleshoot identity and access management solutions, including authentication, security policies, and conditional access controls.
• Monitor system health, performance, and utilization, proactively identifying and resolving issues.
• Lead and support Microsoft 365 and Azure implementation projects, upgrades, migrations, and system enhancements.
• Develop and maintain documentation, standards, procedures, and technical guides.
• Collaborate with infrastructure, cybersecurity, and application teams to ensure solutions align with organizational architecture, governance, and compliance requirements.
• Analyze business needs and recommend scalable, secure technology solutions that improve operational efficiency and user productivity.
• Provide advanced troubleshooting and support for complex Microsoft 365 and Azure-related issues.
• Evaluate new Microsoft technologies, features, and service updates, recommending adoption strategies where appropriate.
• Ensure data protection, security, and compliance measures are maintained according to organizational policies and regulatory requirements.
• Participate in disaster recovery, business continuity, and system resilience planning activities.
• Support the development and enforcement of cloud governance standards and best practices.

Position Requirements:

• Associate’s degree in Information Technology, Computer Science, or related field.
• 2+ years of experience administering Microsoft 365 environments.
• Strong understanding of Microsoft 365 applications and Azure fundamentals.
• Knowledge of security and compliance features within Microsoft 365.
• Obtain Microsoft Certified Azure Fundamentals or Microsoft 365 Fundamentals within 90 days of hire.

Preferred:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 4+ years of experience administering Microsoft 365 environments.
• Experience with Intune for endpoint management.
• Familiarity with Power Apps and Power BI
• Prior experience in project-based IT work or migrations.
• Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models
• Experience working in a healthcare environment
• Experience with data governance and security compliance frameworks to include configuration and maintenance of policies in Microsoft 365.
• Strong skill in analyzing and solving complex computing problems
• Experience with cloud computing and virtualization technologies.
• Knowledge of ITIL or other IT service management frameworks.
• Experience with agile delivery practices.
• Microsoft 365 Certified: Administrator Expert (MS-102)

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.