L2 NOC (Windows) Night Shift

What success looks like in this role:

• Windows Systems Administration — Administers Windows development, test, and production servers including reloading, re-imaging, patching, GPO configuration, and OS hardening.
• Advanced Troubleshooting — Diagnoses and resolves complex Windows OS, Active Directory, and server connectivity issues.
• Monitoring & Proactive Response — Performs daily monitoring of Windows systems, services, and performance; initiates proactive remediation.
• Software Management — Installs, removes, and upgrades Windows-based software packages and agents.
• Incident Remediation — Owns Level 2 Windows-related tickets through resolution, including root cause analysis.
• Operational Reporting — Provides system evaluation reports and contributes to operational recommendations for Windows environments.
• Documentation & Compliance — Updates system records, ensures licensing compliance, and maintains accurate configuration data for Windows assets.
• Knowledge Transfer — Creates runbooks and how-to guides; trains Level 1 analysts on Windows procedures.

You will be successful in this role if you have:

• BA/BS degree and 2–4 years of relevant experience OR equivalent combination.
• Strong experience with Windows troubleshooting and server administration.
• Ability to support 24×7 operations and rotating shifts.
• U.S. Citizenship and U.S. residency required.
• May also hold Linux credentials if permitted.
• Night Shift: 6pm - 6am EST

#LI-JV1

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.