Web Services Engineer

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

Unissant is seeking a Web Services Engineer  to support a newly awarded program for a federal health agency. Engineer and support the runtime environments and service infrastructure that keep agency web services available, secure, and reliable.

The ideal candidate brings practical delivery experience, sound judgment, and a collaborative approach to maintaining Federal business applications while improving technical capability.

Essential Duties and Responsibilities:

• Inventory service runtime configurations, environments, dependencies, certificates, and operational support procedures.
• Configure and maintain approved middleware and web service environments in coordination with application engineers.
• Monitor service health, availability, capacity, and performance; investigate alerts and operational incidents.
• Implement approved runtime patches, configuration changes, certificate updates, and access controls.
• Coordinate deployments, environment validation, rollback procedures, and recovery testing with delivery teams.
• Troubleshoot network, platform, configuration, and downstream connectivity issues affecting service operation.
• Maintain operational runbooks, configuration baselines, monitoring evidence, and handoff documentation.
• Support transition knowledge transfer and maintain current technical or process documentation for assigned responsibilities.
• Coordinate assigned work with program leadership, Government stakeholders, and related teams; report blockers and dependencies promptly.
• Use Government-approved tools and handle program data within authorized environments. Validate any AI-assisted output before it informs delivery decisions.

Work Experience and Job Skills:

Basic Qualifications:

• 5-10 years experience engineering or administering production application and web service environments.
• Understanding of middleware runtimes, HTTP services, certificates, and application connectivity.
• Ability to troubleshoot operating system, network, runtime configuration, and application dependency issues.
• Experience with monitoring, incident response, patching, and controlled configuration changes.
• Experience using scripts or automation to maintain consistent environments and repeatable operational tasks.
• Ability to coordinate secure releases and recovery procedures with application, database, and security teams.
• Ability to document work clearly, protect sensitive program information, and collaborate across Government and contractor teams.
• Ability to meet federal suitability and access requirements and provide on-site support in the Bethesda, Maryland area as directed.

Additional Qualifications:

• Experience supporting MuleSoft or comparable enterprise service runtimes where applicable.
• Experience with approved cloud platforms, containers, and automated deployment workflows.
• Experience with Splunk, SiteScope, xMatters, or equivalent authorized operational tools.
• Experience supporting a Federal IT services environment, preferably within a federal health agency or comparable federal IT environment.
• Experience transferring knowledge from an incumbent team and maintaining reliable services during transition.

Education:

• A degree or relevant coursework in computer science, information systems, engineering, or a related discipline is preferred.

Certificates, Licenses and Registrations:

• Relevant systems, middleware, integration platform, or cloud credentials are preferred.

Communication Skills:

• Clear verbal and written communication skills, with the ability to coordinate professionally across Government, prime contractor, and subcontractor teams.
• Ability to explain role-specific findings, document decisions and procedures, and communicate risks and recommended actions to the appropriate audience.

Clearance Requirements:

• Must hold or be eligible for a Public Trust Moderate (Tier 2) background investigation and meet applicable federal suitability, badging, and system-access requirements.

Travel:

• Washington, DC.

Environmental Requirements:

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)