Business Analyst II

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

Unissant is seeking a Business Analyst II to support a newly awarded program for a federal health agency. Lead requirements analysis for assigned application initiatives, resolve complex business process questions, and maintain requirements traceability through acceptance.

The ideal candidate brings practical delivery experience, sound judgment, and a collaborative approach to maintaining Federal business applications while improving technical capability.

Essential Duties and Responsibilities:

• Lead stakeholder interviews and working sessions to define business problems, desired outcomes, and scope boundaries.
• Analyze complex workflows, cross-system dependencies, business rules, and data needs; document current and proposed processes.
• Develop clear requirements, user stories, acceptance criteria, and supporting process or interface specifications.
• Evaluate change requests and dependencies; provide impact analysis and recommendations for Government prioritization.
• Maintain traceability between requirements, implementation, test evidence, and business acceptance.
• Coordinate user acceptance testing, resolve requirement questions, and document stakeholder decisions.
• Review analyst work for consistency and completeness; support application assessment and modernization planning.
• Support transition knowledge transfer and maintain current technical or process documentation for assigned responsibilities.
• Coordinate assigned work with program leadership, Government stakeholders, and related teams; report blockers and dependencies promptly.
• Use Government-approved tools and handle program data within authorized environments. Validate any AI-assisted output before it informs delivery decisions.

Work Experience and Job Skills:

Basic Qualifications:

• 6-8 years of experience leading requirements elicitation and analysis for enterprise business applications.
• Ability to resolve ambiguous or conflicting requirements and document decisions with business stakeholders.
• Experience producing process models, user stories, acceptance criteria, and requirements traceability records.
• Ability to assess change impacts across workflows, interfaces, data, and affected user groups.
• Experience working with Agile delivery teams, product backlogs, and acceptance testing.
• Strong analytical judgment and ability to communicate requirements to technical and nontechnical audiences.
• Ability to document work clearly, protect sensitive program information, and collaborate across Government and contractor teams.
• Ability to meet federal suitability and access requirements and provide on-site support in the Bethesda, Maryland area as directed.

Additional Qualifications:

• Federal application delivery and federal IT lifecycle artifact experience.
• Experience with ServiceNow or Jira for requirements and change tracking.
• Experience validating AI-assisted backlog analysis and identifying duplicate or inconsistent requirements.
• Experience supporting a Federal IT services environment, preferably within a federal health agency or comparable federal IT environment.
• Experience transferring knowledge from an incumbent team and maintaining reliable services during transition.

Education:

• A degree or relevant coursework in business administration, information systems, or a related discipline is preferred.

Certificates, Licenses and Registrations:

• Business analysis or Agile credentials are preferred.

Communication Skills:

• Clear verbal and written communication skills, with the ability to coordinate professionally across Government, prime contractor, and subcontractor teams.
• Ability to explain role-specific findings, document decisions and procedures, and communicate risks and recommended actions to the appropriate audience.

Clearance Requirements:

• Must hold or be eligible for a Public Trust Moderate (Tier 2) background investigation and meet applicable federal suitability, badging, and system-access requirements.

Travel:

• Washington, DC.

Environmental Requirements:

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)