11d 14h ago
Field Service Engineer II
Ultima Genomics·Operations · Life Sciences Technology
📡Remote In-Country
|Phoenix, United States of America$37 - $42 USD/hr
Field Service Engineer II
Ultima Genomics | Operations | Life Sciences Technology
Remote In-Country
Full Time
United States of America, Phoenix
$37 - $42 USD/hr
Source not independently verified
Confirm the company and recruiter through an official company domain before applying. Never pay money, share one-time codes, sign out of your Apple or Google account, install apps or configuration profiles, or run code from a repository sent by a recruiter.
Position:
Field Service Engineer II
Company:
Ultima Genomics
Compensation:
$37 - $42 per hour
Location:
United States, Phoenix, Arizona
Employment type:
Not specified
Work Arrangement:
Not specified
Short Summary:
Ultima Genomics is a rapidly growing company developing groundbreaking genomics technologies. We are looking for a highly motivated Field Service Engineer II to join our team in Phoenix, Arizona.
Responsibilities:
- Provide on-site service to customers primarily in the Phoenix area, including repair and installation of company instrumentation.
- Review technical reports and documents from customers, analyze issues with technical staff, and communicate next steps to customers.
- Maintain records of tool configurations and manage customer interface with research and development groups.
- Exceed customer expectations of service and support.
- Summarize and communicate issues to development engineers for triage and participate in root cause analysis investigations.
Requirement:
- BS in scientific or engineering field.
- 2-5 years of relevant engineering or field service experience, preferably in biotech or capital equipment industry.
- Experience in electro-mechanical assembly, server installations, and instrumentation troubleshooting.
- Ability to interpret technical documentation and schematics.
- Good people skills and ability to work independently and in a group.
- Motivated to work in a fast-paced environment and able to travel domestically and internationally, up to 20% of the time.
Benefits:
- Competitive benefits package including medical, dental, vision, life, and disability insurance.
- 401(k) retirement plan, flexible spending & health savings account.
- Paid holidays, paid time off, employee assistance program, and other company benefits.
Field Service Engineer II
Company:
Ultima Genomics
Compensation:
$37 - $42 per hour
Location:
United States, Phoenix, Arizona
Employment type:
Not specified
Work Arrangement:
Not specified
Short Summary:
Ultima Genomics is a rapidly growing company developing groundbreaking genomics technologies. We are looking for a highly motivated Field Service Engineer II to join our team in Phoenix, Arizona.
Responsibilities:
- Provide on-site service to customers primarily in the Phoenix area, including repair and installation of company instrumentation.
- Review technical reports and documents from customers, analyze issues with technical staff, and communicate next steps to customers.
- Maintain records of tool configurations and manage customer interface with research and development groups.
- Exceed customer expectations of service and support.
- Summarize and communicate issues to development engineers for triage and participate in root cause analysis investigations.
Requirement:
- BS in scientific or engineering field.
- 2-5 years of relevant engineering or field service experience, preferably in biotech or capital equipment industry.
- Experience in electro-mechanical assembly, server installations, and instrumentation troubleshooting.
- Ability to interpret technical documentation and schematics.
- Good people skills and ability to work independently and in a group.
- Motivated to work in a fast-paced environment and able to travel domestically and internationally, up to 20% of the time.
Benefits:
- Competitive benefits package including medical, dental, vision, life, and disability insurance.
- 401(k) retirement plan, flexible spending & health savings account.
- Paid holidays, paid time off, employee assistance program, and other company benefits.
Required Languages
🇬🇧 English
Key competency: Operations