HR&C Product Portfolio Leader - Learning & Community

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological and customer needs.

As the Learning & Community Portfolio Leader, you will lead the product strategy, roadmap and end-to-end experiences that enable employees and leaders to build capabilities, access learning, share knowledge and connect with communities across U.S. Bank.

You will partner closely with Learning and Talent leadership, HR&C, Technology, Operations, Digital, Data and Risk partners to translate workforce capability and community strategies into simple, scalable and intuitive employee and leader experiences and product capabilities.

You will be accountable for ensuring investments across the Learning & Community portfolio are prioritized based on employee and business outcomes, workforce capability needs, adoption and engagement, data integrity, operational efficiency, risk and long-term scalability.

As the Learning & Community Portfolio Leader, you will:

• Own the product vision, strategy and roadmap for the Learning & Community portfolio, connecting enterprise talent and workforce priorities to the HR&C product strategy and broader employee experience.
• Serve as the connective tissue between Learning and Talent, HR&C Product, Technology, Operations, Data, Digital and Risk, translating workforce capability needs and business priorities into an integrated product roadmap.
• Own the end-to-end learning and community product experience, making it easier for employees to discover, access and engage with relevant learning, knowledge, experts and communities throughout their career.
• Establish portfolio outcomes and Objectives and Key Results (OKRs) and use employee insights, business needs, adoption, experience measures and data to prioritize investments, capabilities, features and epics.
• Own portfolio-level prioritization and trade-off decisions, creating transparency around investment, capacity, dependencies and sequencing across the Learning & Community ecosystem.
• Lead product discovery and continuous improvement using employee and leader research, journey insights, analytics and business needs to identify friction and opportunities to improve how employees learn, develop, connect and share knowledge.
• Partner with Learning and Talent subject-matter experts to translate learning strategies, capability priorities and development approaches into scalable product capabilities and experiences.
• Create an integrated experience across formal and informal learning, helping connect structured learning, learning in the flow of work, knowledge sharing and communities rather than treating them as isolated experiences.
• Drive simplification and integration across the Learning & Community technology ecosystem, identifying opportunities to reduce fragmentation, improve discovery, eliminate unnecessary employee effort and create consistent experiences.
• Shape the role of AI and emerging technologies within Learning & Community, identifying opportunities to improve personalization, discovery, content experiences and employee productivity while partnering with appropriate stakeholders on responsible use and governance.
• Manage the end-to-end product lifecycle, from strategy and discovery through design, development, deployment, adoption, measurement, optimization and modernization.
• Partner with Technology and architecture teams on the health of the Learning & Community technology ecosystem, balancing new capabilities with integration, reliability, scalability, modernization and technical debt.
• Use data and insights to understand whether products are producing meaningful outcomes, moving beyond measures of activity and consumption to understand experience, adoption and contribution toward workforce capability.
• Drive adoption and realization of business value, ensuring capabilities are not simply delivered but are discoverable, intuitive, used and producing measurable employee and business outcomes.
• Lead and develop Product Managers within the portfolio, creating clear product accountability and consistent product-management practices while strengthening product thinking across business and technology partners.

Basic Qualifications

• Product Management experience
• Experience leading complex products, platforms, portfolios or large-scale business capabilities
• Experience working across business, technology and operational organizations to deliver enterprise solutions

Preferred Skills/Experience

• Experience with enterprise learning, talent development, employee experience, knowledge management, employee communities or related HR products and processes
• Expertise developing product and portfolio strategy, roadmaps, OKRs and outcome measures
• Strong understanding of employee and leader journeys, with demonstrated ability to use research, analytics and customer insights to improve experiences
• Understanding of enterprise learning ecosystems, including formal learning, learning in the flow of work, knowledge sharing and employee communities
• Ability to manage complex cross-product dependencies, prioritization and investment trade-offs
• Strong understanding of employee and learning data, data governance, privacy and controls
• Ability to partner across Learning, Talent, HR, Technology, Operations, Digital, Data and Risk
• Knowledge of technical aspects of enterprise software products, including integrations, data flows, architecture, technical debt and modernization
• Experience with HR and learning technology ecosystems, preferably including enterprise human capital management, learning and employee-experience platforms
• Understanding of opportunities and governance considerations associated with AI, personalization and automation in employee learning and knowledge discovery
• Knowledge of Agile and modern product management practices, including discovery, experimentation, product analytics and continuous improvement
• Experience leading Product Managers and developing strong product-management disciplines and capabilities
• Ability to anticipate changing workforce capability needs, employee expectations and emerging ways of working and translate them into product priorities
• Strong executive communication and influencing skills, including the ability to simplify complex choices and facilitate decisions across multiple stakeholders

Preferred capabilities: product strategy, portfolio management, learning and development, employee experience, communities, knowledge management, product discovery, roadmap development, OKRs, prioritization, customer research and insights, HR technology, data governance, AI and personalization, Agile ways of working, adoption, performance measurement and optimization.

Location expectations 

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149,515.00 - $175,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.