Senior Director, Product Management

Who We Are

TRUECar is a leading digital automotive platform that uses technology to help car buyers save time and money through a nationwide network of Certified Dealers. Founded in 2005 by Scott Painter, TRUECar was built on the belief that serving membership and affinity organizations central to the car-buying process, including lenders, insurers, and dealers, enables a more valuable auto-buying experience for new and used vehicles. As part of its platform, TRUECar powers auto-buying programs for over 250 leading brands, including Sam's Club, AAA, and more than 100 credit unions.

We are seeking talented individuals who are energized by our commitment to save consumers time and money. We’ve stripped away typical corporate "bloat" to build a culture rooted in high performance and accountability for results. As a member of the TRUECar Crew, you can have a real & direct impact on our success as we continue to evolve the car buying experience.  If this energizes you, apply today!

Your TRUECar Experience

At TRUECar, we offer our Crew members the flexibility to split their work time between home and the office.  While many days are remote, we expect our Crew to show up for the moments that matter—gathering in person when a project needs that extra collaborative spark because nothing replaces the energy of solving big problems in the same room.  We provide you with comfortable shared workspaces in our Santa Monica headquarters office and other regional locations and equip you with a professional home office setup along with monthly reimbursements for your essentials, like phone and internet.

As a TRUECar Crew member, you will receive excellent benefits and perks that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TRUECar Crew Members and a generous PTO accrual policy for non-exempt TRUECar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this.

At TRUECar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TRUECar will provide reasonable accommodations for qualified individuals with disabilities.

TRUECar does not accept unsolicited agency submissions.

If you are based in California, we encourage you to read this important information for California residents, linked here.

The Opportunity:

As Senior Director, Product Management, you’ll play a pivotal part in driving the company’s product strategy. You’ll be the coach and advocate for a team of product managers, and guide the whole roadmap from shaping to deployment while supporting your team to enhance our product experiences spanning Consumer, Dealer, and internal tooling/technology landscape. You’ll be responsible for the products that will fuel our future growth. You must be a motivated, innovative thinker with the ability to quickly grasp opportunities and apply exceptional product management skills to help the company capitalize on all business objectives.

How you’ll drive TRUECar’s success:

• Lead & develop a team of product managers aligned to the same vision & working highly efficiently within our product roadmap. 
• Align product suite with company vision: Partner with the executive teams to ensure all product portfolios are strategically aligned with the company’s overall vision, mission, and long-term goals, adjusting priorities across the suite as necessary.
• Oversee and facilitate collaboration between portfolio leads to ensure coherent and complementary development efforts, optimizing resource allocation and maximizing impact
• Offer high-level guidance and support to portfolio managers, ensuring alignment with company objectives, and fostering a culture of innovation, accountability, and continuous improvement across the product suite
• Thrive in an extremely fast-paced environment, making hard decisions and trade-offs quickly while working with the team on iterating their way to innovative product solutions
• Deeply understand the needs and problems of our users and build innovative products to meet those needs
• Collaborate across multiple functional stakeholders – including engineering, design, finance, marketing, PR, sales, and legal – to ensure your teams can successfully launch and scale our products
• Build a deep system knowledge of the user impact of product features and define key metrics for success

Your Expertise:  

• 10+ years of experience in a high-level product role.
• Continuous improvement mentality; never satisfied
• Flexible and open-minded; proactively seeks input from others
• Entrepreneurial drive and spirit; enjoys working in a fast-paced environment
• Handles constructive criticism with ease; adapts easily and efficiently to change
• Proven ability to build strong, effective relationships across a broad set of stakeholders
• Able to influence and inspire a cross-functional team to reach ambitious goals
• Track record of successfully launching and growing products
• Balances outstanding user insight with high analytical rigor
• Driven to question assumptions and validate hypotheses
• Obsesses over getting the product details right but knows how to ship on time
• Deep understanding of multi-product environments and associated platforms and technology