Project Manager

Location: Hybrid in Minneapolis, MN OR Denver, CO 
Employment Type: Full-time

Are you a seasoned Project Manager who thrives in enterprise environments where technology, process improvement, and organizational change intersect? Trissential is hiring a Project Manager to join our client's team and lead initiatives within their Service Management Portfolio.

A key initial focus will be the implementation and adoption of a PPM Resource Management solution supporting project resource demand, capacity planning, forecasting, allocation, and ongoing resource management. This initiative will also drive meaningful process change for Project Managers, including new expectations for maintaining project and resource information within the PPM platform.

Beyond this initiative, the Project Manager will lead additional IT Service Management (ITSM) technology and process improvement projects. The ideal candidate brings strong enterprise Project Management experience along with experience implementing PPM, Resource Management, ITSM, or comparable enterprise platforms. ServiceNow experience is valuable, but relevant experience with comparable PPM and ITSM solutions is highly transferable.

If you enjoy leading enterprise technology implementations, improving project and resource management processes, and driving meaningful organizational change and adoption, this role offers significant visibility, influence, and impact.

What's in It for You?

• Lead high-visibility PPM Resource Management and IT Service Management initiatives
• Drive both technology implementation and organizational adoption
• Help improve how the organization manages resource demand, capacity, forecasting, allocation, and project staffing
• Partner directly with PMO leadership, Project Managers, platform teams, vendors, business stakeholders, and executive leadership
• Lead projects from planning and requirements through implementation, adoption, operational transition, and closeout
• Influence enterprise resource management, capacity planning, PMO governance, and data quality practices
• Work within a mature Service Management organization supporting key enterprise technology initiatives
• Expand your experience across enterprise PPM, ITSM, PMO governance, Resource Management, and Service Management transformation
• Enjoy a hybrid work environment with limited and reimbursable travel requirements

Your Role & Responsibilities

• Lead the implementation, enhancement, and adoption of an enterprise PPM Resource Management solution supporting resource demand, capacity planning, forecasting, allocation, and project staffing
• Partner with PMO leadership and Project Managers to define and improve resource management processes, data requirements, workflows, reporting, and governance
• Establish and maintain processes that provide accurate, ongoing visibility into resource demand and capacity across projects and portfolios
• Lead the organizational change and user adoption associated with new PPM processes and expectations, including changes to how Project Managers maintain project and resource information
• Lead additional IT Service Management technology and process improvement initiatives within the Service Management portfolio
• Support implementation, enhancement, and adoption of enterprise PPM and Service Management platforms and related processes
• Coordinate across business stakeholders, PMO leadership, technical/platform teams, vendors, and implementation partners to drive successful outcomes
• Develop and maintain comprehensive project plans, schedules, budgets, resource forecasts, risks, issues, dependencies, and project documentation
• Drive PMO governance activities and ensure adherence to established project delivery standards
• Manage project financials, budget forecasting, cost controls, and capital expenditure tracking
• Identify, document, monitor, and mitigate project risks, issues, dependencies, and change requests throughout the project lifecycle
• Facilitate project meetings, executive steering committees, governance reviews, stakeholder meetings, status reporting, and executive presentations
• Monitor project progress and implement corrective actions to ensure successful delivery of milestones and objectives
• Ensure clear communication, transparency, and alignment among project teams, stakeholders, and executive leadership
• Drive projects through implementation, operational transition, adoption, and stabilization

Skills & Experience You Should Possess

• 5+ years of Project Management experience delivering complex enterprise IT initiatives
• Proven success managing technology initiatives from planning and requirements through implementation, adoption, and operational transition
• Strong experience with project planning, execution, monitoring, governance, and delivery methodologies
• Experience implementing or significantly enhancing PPM tools used to support resource demand and capacity management
• Experience implementing technology-enabled processes for resource forecasting, capacity planning, project staffing, resource allocation, and ongoing maintenance of resource plans
• Experience establishing the processes, data requirements, governance, and reporting needed to provide ongoing visibility into resource demand and capacity
• Experience translating PMO and resource management business requirements into technology-enabled processes, workflows, data requirements, and reporting
• Experience driving PMO process improvements and user adoption, particularly where Project Managers must adopt new processes or provide more detailed and timely project and resource information
• Experience leading organizational change associated with technology and process implementations
• Experience managing project budgets, forecasting activities, financial reporting, and cost controls
• Demonstrated expertise managing project risks, issues, dependencies, and change requests
• Experience leading vendor management activities and coordinating third-party resources
• Strong executive communication and stakeholder management skills
• Experience facilitating governance reviews, steering committees, and executive status reporting
• Strong organizational, prioritization, and relationship-building skills within complex enterprise environments
• Ability to work effectively across technical, operational, PMO, and business teams

Bonus Points If You Have

• Experience with enterprise PPM platforms such as ServiceNow SPM, Planview, Broadcom Clarity, Planisware, Jira Align, or comparable solutions
• Specific experience implementing PPM Resource Management, Resource Planning, Demand Management, or Capacity Planning capabilities
• Experience leading IT Service Management (ITSM) technology and process initiatives in ITIL-aligned environments
• Experience with ServiceNow or comparable ITSM platforms, such as BMC Helix/Remedy, Jira Service Management, Ivanti, or similar solutions
• Working knowledge of ITSM disciplines such as Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, CMDB/Configuration Management, and Service Catalog
• Knowledge of ITIL principles and Service Management best practices
• PMP, ITIL, Agile, or comparable professional certifications

Education & Certifications You Need

• Bachelor's degree in Business, Information Technology, Computer Science, or a related discipline preferred
• Equivalent combination of education and relevant professional experience will be considered
• PMP (Project Management Professional) certification preferred but not required
• ITIL Foundation certification is a strong plus
• Additional Project Management or Agile certifications are beneficial

What We Offer

At Trissential, we value collaboration, innovation, and delivering meaningful outcomes. By joining our client's team, you'll have the opportunity to lead impactful enterprise initiatives while growing your project management career in a supportive and forward-thinking environment.

• Competitive Compensation – $70-$80 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
• Comprehensive Benefits for you and your dependents – Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
• Paid Holidays and Paid Time Off
• Career Development and Advancement – Expleo is a global company in 29 Countries worldwide with a high focus on development
• Strong Team Culture – Collaborate with experienced professionals who value precision, performance, and teamwork

This opportunity is open only to candidates who are currently authorized to work in the United States.

Ready to be part of something exciting?

Apply today and take the next step in your project management career with Trissential while helping our client deliver impactful enterprise Service Management, PPM, and ITSM initiatives that drive measurable business value.