Technical Program Manager (Localization Operations)

Title: Technical Program Manager (Localization Operations) Location: Philadelphia, United States Hiring for a client* Job Title: Technical Program Manager (Localization Operations) Location: Remote (Continental US – Any Time Zone) Duration: Temporary Contract (Through End of Year, with strong possibility for extension into 2027) Begin: ASAP Role Overview: We are seeking an experienced Technical Program Manager (TPM) to provide operational coverage across multiple localization channels. This role requires a balance of technical operations and stakeholder leadership. In this role, you will diagnose and resolve systemic workflow issues, while driving cross-functional alignment across technical and global program teams. Key Responsibilities: Operational Coverage & Diagnostics: Monitor and maintain end-to-end localization pipelines across multiple channels. Identify root causes of operational disruptions, resolve technical blockers, and restore pipeline flow efficiently. Stakeholder & Decision Leadership: Manage relationships across cross-functional product, content, and engineering teams. Lead discussions, reconcile competing priorities, and drive decisive consensus when alignment or disagreements arise. Process Enhancement: Evaluate existing localization workflows, tool integrations, and automation pathways to optimize throughput and output quality. Program Tracking: Track channel deliverables, vendor performance metrics, and operational SLAs to ensure seamless execution throughout the contract period. Required Qualifications: Experience: 5+ years of experience as a Technical Program Manager specializing in global localization programs. Domain Expertise: Deep knowledge of end-to-end localization workflows, CAT tools, translation management systems (TMS), internationalization (i18n), and automated publishing pipelines. Technical Ops Acumen: Hands-on experience diagnosing, troubleshooting, and repairing complex localization architecture and operational breaks. Stakeholder Management: Proven track record of guiding cross-functional decision-making, navigating ambiguity, and resolving technical or operational disagreements across diverse stakeholders. Work Authorization: Must be based in the continental United States (flexible across any US time zone). Preferred Qualifications: Prior experience managing enterprise-scale cloud technical content or localization initiatives within tech organizations. Strong background in process automation and metric-driven operational management.