QA Analyst | Barcelona

TransPerfect helps organizations navigate the global marketplace. It remains founder-led and has striven to maintain the ethos and drive that led it to grow organically year-on-year for more than three decades. Starting in an NYU dorm room in 1992, TransPerfect is today recognized as the largest translation and language services company in the world, with thousands of employees in 160+ offices around the world and over $1.3 billion in annual revenue.

The TransPerfect TechOps team has been a vital part of the company’s success since its formation, delivering technology and services that have drastically simplified the lives of our clients and colleagues, from workflow improvements for colleagues, to core services that form the basis of the company’s GlobalLink platform and its AI-powered language solutions, to creating scalable client interfaces that allow novice users to navigate complex ecosystems.

In this role, you will work closely with the QA Team and assist with testing our flagship product and its reporting features. You will identify weak spots in the code base and constantly design better and creative ways to break software and identify potential problems. You will perform hands-on QA testing including data integrity for new features and regression testing while working with developers to resolve all identified defects, risks and issues. You will also help ensure the quality of our AI-powered language products, learning to test and evaluate large language models (LLMs) and AI translation across many languages.

This position offers:

• A significant role in a dynamic QA team, part of a technology division within the world's largest provider of language services and technology solutions

• An opportunity to have real impact in product testing, direction and development

• Collaboration with colleagues globally in a cross-functional team

• Hands-on experience testing AI and LLM products at the world's largest language services company

• Training in AI evaluation methods and modern AI-assisted QA tools

Your responsibilities will include:

• Initiate and monitor QA testing, making adjustments for scalability, functionality, and usability

• Test web applications, creative content and special projects

• Create test cases vs. RTM Matrix against the user stories to support application development

• Test the application through both manual and automated means

• Conduct regression, system, integration, and web services testing

• Test and ensure that software enhancements and system fixes work flawlessly to meet intended business needs according to defined requirements

• Make recommendations for revisions or improvements, including product customization, based on client feedback

• Identify user stories and translate them into test cases as required

• Identify and log defects using AzureDevOps

• Provide usability and functionality feedback to developers

• Assist and collaborate closely with Product Managers, Developers and Release Manager to ensure that the application development is according to the quality assurance standards

• Work closely in collaboration with the developers, designers and engineers to facilitate the building of applications to spec and on time

• Provide specific technical guidance on defects to developers

• Ensure traceability of test cases to requirements

• Participate in sprint planning meetings and daily standup meetings, working with developers, business analysts, project managers, and other testers

• Ensure releases are delivered to production only after meeting rigorous quality assurance standards in pre-production environments

• Test AI-powered features, including AI translation and other language outputs, across multiple languages and locales

• Evaluate AI translation quality, checking accuracy, terminology, fluency and locale conventions

• Find and log AI-specific defects (made-up content, omissions, bias, inconsistent output) with clear, reproducible evidence

• Use AI-assisted tools to speed up test design, test data creation and defect analysis

Communication:

• Maintain strong, ongoing channels of communication with QA and Development teams

• Ability to clearly communicate and synchronize efforts with the rest of the QA team

Qualifications, experience and skills:

• Experience in analyzing user stories and translating them into test cases

• Experience with Azure DevOps or Jira

• Must have experience with building and executing manual test cases for client Web & GUI applications

• Experience testing RESTful web services and APIs

• QA Testing experience- demonstrated ability to write test plans with traceability to each acceptance criterion listed in requirements

• Strong analysis and autonomous problem discovery and solving skills

• Must be a self-starter, self-motivated and capable of working independently as well as part of a team

• High attention to detail and accuracy

• Interest in AI, LLMs and machine translation

• Professional working knowledge of a second language a strong asset

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