Senior Data Analyst

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world.  Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion.  Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference.  Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.

For over 50 years, HCC Life Insurance Company, operating as Tokio Marine HCC – A&H Group, has been at the forefront of medical stop loss insurance. In addition to traditional stop loss, we offer captive and Taft-Hartley stop loss solutions, Organ & Tissue Transplant insurance and MedPlus insurance. Tokio Marine HCC – A&H Group is rated A++ (Superior) by A.M. Best Company and benefits from the financial stability of its parent company, Tokio Marine HCC.

*This role is located onsite in Kennesaw, GA*

Position Summary:

Performs data analysis and report development, working with internal teams. Understands the Software Development Life Cycle (SDLC) and develops an understanding of current products and technology in order to design and implement solutions to meet business needs. 

Key Responsibilities:

• Select appropriate business analysis approach.
• Data analysis, validation, and report development.
• Document data model and reporting model as needed.
• Evaluate project complexity, assumptions, constraints, and dependencies.
• Identify and communicate risks and issues that may require changes to plans or scope
• Comply with and uphold organizational standards.
• Respond to changing organizational priorities.
• Obtain needed information from customers to form requirements.
• Capture information provided in elicitation sessions.
• Manage conflicts and issues to resolution.
• Assess impacts of changes to requirements.
• Prioritize requirements effectively based on factors including business value, cost to deliver, and time constraints.
• Organize and synthesize large amounts of information provided by customers.
• Understand appropriate use of various analysis techniques.
• Develop abstract models that describe a business domain.
• Identify and communicate factors other than requirements that affect which solutions are viable.
• Assess solution proposals and demonstrate which proposal will be most effective.
• Demonstrate skills in creative thinking, decision making, and problem solving.
• Participate in Business Analysis, project team, or individual meetings with management, preparing discussion topics and presenting information in a professional manner.
• Motivate and focus on delivering quality results in a team environment (continuous evaluation and improvement).
• Provide clear, transparent, and frequent communication.
• Provide continuous attention to technical excellence (self-development).
• Work as part of a self-organizing team.
• Perform other relevant duties and projects as assigned.

Education, Experience & Knowledge:

• Ability to apply knowledge of principles, practices, and procedures.
• Business Intelligence Reporting Tools, such as MicroStrategy or Power BI.
• SQL query skills against multiple databases such as, Oracle, SQL Server, and Snowflake.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, diplomacy, and professionalism to communicate effectively with employees, adjusters, agencies, agents, the State Departments of Insurance, and the general public.
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously.
• Business Process Knowledge – Understanding of the related activities or tasks that are needed to produce a specific service or project.
• Analytical Thought Process – Ability to think in a logical, step-by-step manner and come to a conclusion or solution to a problem.
• Problem Resolution – Awareness of the need for problem resolution, the ability to identify and gather the critical resources needed to make a decision, and the facilitation skills to bring the group to an overall consensus.
• Negotiation – Ability to reach an understanding, resolve points of difference, or gain an advantage to satisfy a project or business need.
• Familiarity with relational database concepts and client-server concepts.
• Ability to apply an understanding of one tool to other similar tools.
• Ability to identify major tools in the marketplace and describe how they are used in any given situation.
• Knowledge of and ability to use most of the major features of a tool.
• Understanding of how a change to a component affects the system as a whole.
• Actively participates in the creation of the technical design and architecture for feature(s) of a product.
• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment.
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word).
• Developing analytical skills as well an aptitude for decision-making and problem-solving.
• Ability to work under pressure.
• Ability to be given direction once and apply logic in future tasks.
• Know when to ask questions or when to resolve on own.
• Time management skills.
• Flexibility and a willingness to learn.

Tokio Marine offers a competitive salary and benefits package, including:

• Generous paid time off (PTO), 12 paid company holidays,
• 401(k) Retirement Plan with 6% company match.
• Health and dental insurance, and vision plan available.
• Company-provided long-term disability and life insurance.
• Opportunities for advancement in a successful and growing organization.
• Flexible work schedules and a great work/life balance.
• Paid Parental Leave.
• Volunteer Time Off.
• Enjoy casual dress and work in a modern, comfortable office with free parking.

The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.

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