Associate Engineering Delivery Lead

Job Title: Associate Engineering Delivery Lead

Reporting to: Enterprise Products Manager

Direct Reports: None

Position Type: Permanent

Overview:

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC is one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.

About Operations

Operations sits at the heart of TMHCC, we ensure the smooth running of all business processes –  from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.

Operations is made up of 7 functions, this role sits within: IT

We are the foundation for TMHCC’s success - enabling the business to grow, compete, and innovate through technology, security, and solution design. From shaping strategy to delivering resilient operations, we ensure every capability is aligned to business value. Our inclusive and collaborative culture empowers everyone to explore ideas, solve meaningful challenges, and build fulfilling careers that make a real impact.

Job Purpose:

The Associate Engineering Delivery Lead (EDL) is a development role for an engineer or delivery professional who is ready to broaden their experience across technical delivery, agile ways of working and team coordination. The role combines hands-on delivery support with growing technical leadership, working within an experienced product engineering environment.

Working closely with the Product Owners, Business Stakeholders and Engineering Specialists, the Associate EDL will help coordinate prioritised change for the IDC Automation Team. They will support delivery planning, help maintain visibility of progress and dependencies, and contribute to solutions that meet agreed engineering, security and quality standards.

The role is designed to build capability over time. The successful candidate will receive guidance from senior engineering and delivery colleagues, while taking increasing responsibility for defined workstreams as their experience develops. They will also contribute to the continued evolution of the Product Operating Model as part of the EDL community.

Key Responsibilities:

• Support the technical coordination and delivery of defined change initiatives within the IDC Automation Team.

• Work with engineering leads and specialists to help ensure solutions follow agreed design, security, testing and quality standards.

• Coordinate day-to-day delivery activity across squads, maintaining clear plans, actions and follow-ups.

• Build effective working relationships across Engineering Practices, Platform Services and Enterprise Applications.

• Help teams use agile delivery practices consistently, including planning, refinement, reviews and retrospectives.

• Monitor blockers, risks, issues and dependencies, escalating promptly to the appropriate lead where support or decisions are required.

• Collaborate with Product Owners, Business Analysts and Business SMEs to understand priorities, clarify scope and prepare work for delivery.

• Support capacity and demand planning by maintaining accurate delivery information and highlighting emerging constraints.

• Provide clear, concise updates on delivery progress, risks, issues and dependencies to business and technology stakeholders.

• Contribute to troubleshooting and technical discussions, drawing on specialists where deeper expertise or authority is needed.

• Maintain delivery documentation and promote knowledge sharing, reusability and continuity across squads.

• Support a collaborative and inclusive team culture, sharing learning and seeking regular feedback to develop personal capability.

• Partner with the wider IT function and Product Management to help deliver useful, reliable and user-friendly products.

• Champion continuous improvement and agile principles, helping teams deliver value in manageable increments and adapt to change.

Skills and Experience Specification:

• Practical experience in software engineering, data engineering, technical delivery or a closely related role, ideally within an agile product team.

• Relevant technology experience, with some exposure to coordinating delivery, leading a workstream or supporting a cross-functional team.

• A developing understanding of engineering good practice, software quality, service management procedures, operational support and continuous improvement.

• Ability to organise work, follow through on actions and communicate delivery status clearly.

• Confidence working collaboratively with engineers, product colleagues, business stakeholders and third-party partners.

• Ability to explain technical topics clearly to both technical and non-technical audiences, with support where the subject is highly complex.

• Curiosity, sound judgement and a willingness to learn, seek feedback and escalate when appropriate.

• Exposure to Azure cloud services, Microsoft technologies, Azure DevOps, and agile delivery frameworks is desirable.

• Experience in insurance, finance or regulated environments is helpful but not essential.

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.

The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit www.tmhcc.com for more information about our companies.