Data Centre Infrastructure Engineer

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Data Centre Infrastructure Engineer

Location: Watford, United Kingdom 

Travel: Regular UK and European travel required (Including Data Centre and to all Processing Centres and Offices in the UK and EU when needed).

Job Profile

TJX is seeking a Data Centre Infrastructure Engineer to support critical infrastructure operations across the United Kingdom and Europe.  

This role serves as a hands-on technical resource responsible for supporting infrastructure within the Watford Home Office, UK location data centre facilities, Processing Centres, Buying Offices, remote locations, and other TJX sites as required.

The successful candidate will be responsible for supporting day-to-day data centre operations, infrastructure deployments, asset management, technology refresh programs, vendor coordination, and operational readiness activities.  

This role partners closely with global infrastructure, network, cloud, security, workplace technology, and operations teams to ensure the reliability, availability, and integrity of TJX technology services. 

The position requires a self-motivated individual capable of working independently, managing multiple priorities, and serving as the local point of contact for infrastructure-related activities throughout the UK and Europe. 

Key Responsibilities

Infrastructure Operations

• Provide hands-on support for TJX infrastructure located within: Watford Home Office UK location data centre facilities, Processing Centres, Buying Offices Remote offices and retail support locations plus Other TJX facilities as required.

• Install, relocate, upgrade, and decommission infrastructure equipment including Servers Network, equipment Storage, platforms Power and supporting infrastructure components. 

• Support infrastructure deployments, technology refreshes, hardware lifecycle activities, and migration projects. 

• Perform physical audits, inventory validation, and asset management activities. 

• Assist with capacity planning and infrastructure optimization initiatives. 

Data Centre Operations

• Perform rack and stack activities for enterprise infrastructure equipment. 

• Install and maintain structured cabling systems and equipment labelling standards. 

• Support hardware deliveries, equipment moves, and decommissioning activities. 

• Maintain operational and housekeeping standards within technology spaces. 

• Participate in planned maintenance and after-hours infrastructure activities as required. 

Vendor and Site Management

• Coordinate activities with vendors, contractors, service providers, and colocation partners. 

• Escort and oversee third-party personnel performing work within TJX facilities. 

• Verify work is completed in accordance with TJX operational, security, and safety requirements. 

• Support site audits, inspections, and compliance activities. 

Incident and Change Management

• Support incident response, troubleshooting, and recovery activities. 

• Participate in change planning and implementation activities. 

• Ensure all work is performed in compliance with TJX operational, security, and change management processes. 

• Create and maintain operational documentation, procedures, and records. 

Project and Operational Support

• Partner with Infrastructure Engineering, Network Services, Security, Cloud, Workplace Technology, and Operations teams. 

• Support local and global infrastructure projects. 

• Act as the local technical resource for UK-based infrastructure activities. 

• Participate in operational reviews, project planning activities, and technology initiatives. 

Must Have’s 

• Experience supporting data centre operations, infrastructure operations, or enterprise technology environments. 

• Working knowledge of: Server technologies, Network infrastructure, Structured cabling systemsData centre operations, Enterprise hardware platforms 

• Experience coordinating activities with vendors and third-party service providers. 

• Experience supporting incident, problem, and change management processes. 

• Strong troubleshooting, organizational, and problem-solving skills. 

• Ability to work independently with minimal supervision. 

• Strong written and verbal communication skills. 

• Ability to manage multiple priorities in a dynamic operational environment. 

Nice to Have’s (potential to Upskill)

• Experience supporting colocation data centre environments. 

• Experience with asset management and DCIM platforms. 

• Familiarity with IT service management platforms such as ServiceNow. 

• ITIL certification or equivalent experience. 

• Experience supporting infrastructure deployments, migrations, and technology refresh projects. 

• Experience working within a multi-site, international enterprise environment. 

Travel and Work Location Requirements

• Regular presence at the Watford Home Office is required.

• Ability to travel to data centre facilities and technology locations throughout the United Kingdom.

• Ability to travel to Processing Centres, Buying Offices, remote offices, and other TJX facilities throughout the UK and Europe as business needs require.

• Occasional international travel may be required in support of infrastructure projects, operational initiatives, training, audits, and business requirements.

• Must be able to travel independently between locations and work across multiple sites as needed.

• Must possess and maintain any work authorization, travel documentation, or licenses required to travel throughout the UK and Europe.

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