Client Solutions Manager

Position:
Client Solutions Manager, CPG - Global Business Solutions

Company:
TikTok

Location:
Germany, Berlin

Employment type:
Full Time

Work Arrangement:
Onsite

Short Summary:
The Client Solutions team builds scalable, long-term partnerships through best-in-class campaign services for direct clients and agencies, focusing on Beauty and Healthcare clients.

Responsibilities:
- Act as a product expert, educating clients and agency partners on solutions, best practices, and new features.
- Analyze campaign performance data to provide actionable insights that improve advertising outcomes.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships.
- Lead campaign kickoffs and oversee timelines, asset delivery, and optimization opportunities.
- Develop compelling sales materials and presentations leveraging market trends and case studies.
- Collaborate with internal cross-functional teams to create and implement creative ad solutions.
- Liaise with international product and engineering teams to troubleshoot client issues.

Requirement:
- 5+ years of experience in client solutions, account management, or digital marketing/advertising.
- 3+ years of experience in Beauty and Healthcare.
- 3+ years of media planning expertise and advertising effectiveness/measurement.
- Experience in hands-on campaign management across digital platforms.
- Proficiency in German and English.

Benefits:
- TikTok is committed to creating an inclusive space where employees are valued for their skills and unique perspectives.
- Opportunities for growth and innovation in a rapidly growing tech company.