Senior Director of Performance Creative

Thrive Market | E-commerce

2h 44m ago

Remote In-Country

Full Time

Lead

United States of America

Title: Senior Director of Performance Creative Location: Playa Vista, CA or Remote

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

You own performance creative end-to-end: the strategy, the testing engine, the team, the agency relationships, and the customer journey beyond the ad, across Meta (top channel), TikTok, Google, YouTube, Reddit, and CTV.

You Will

Own the creative testing roadmap. Decide what gets made, what gets tested, and how winners get iterated. Build the structured experimentation program across hooks, messages, personas, products, formats, creators, whitelisting and offers, and turn learnings into the next generation of briefs.
Drive creative diversification. Break the program's reliance on a small number of winning ads. Create bigger creative unlocks through diversification of personas, insights, concepts, hooks, and formats, and deliver a more consistent distribution of spend.
Absorb the creative strategist function. Translate customer research, reviews, social listening, competitive intelligence, and performance data into actionable creative opportunities. Write the briefs, develop the concepts, and keep the pipeline full.
Own the agency portfolio. Manage all performance creative agency relationships, including TubeScience today. RFP, identify, onboard, and manage the right external partners over time as the roster evolves.
Own the performance customer journey beyond the ad. Personalized landing pages, LP content and design improvements, and close partnership with UX to build stronger persona-based journeys from ad to landing page to conversion.
Monitor creative fatigue. Track performance deterioration at the creative level and keep a pipeline that replaces winners before they fade.
Lead and inspire the creative team. Lead, mentor, and develop the ~6-person performance creative team, fostering a culture of experimentation, accountability, and continuous learning.
Partner across growth. Work with the Senior Director, Growth on testing priorities and channel strategy, and with Measurement and Analytics on readouts (Northbeam attribution, Haus incrementality), so creative decisions follow data, not opinions.

Scope notes

Production budget: Manage a lean, scrappy budget as most content is self-created. A sizeable CTV and YouTube creative budget is managed today by the brand creative director and is expected to move to this leader over time.
Success metrics: LTV:CAC is the primary output metric, supported by better ad-spend distribution, a 20% lift in end-to-end conversion, and efficient CPA as the program scales.

Who This Person Is

A hands-on operator. You build the strategy and the operating system, and you stay close enough to the work to spot the insight, develop the concept, read the creative performance data, and iterate. The bar for this leadership team: a phenomenal leader who shows the team what success looks like. Player-coach, not a delegator.
Creative strategist roots. You came up through creative strategy, copy, or design for direct response, with deep Meta and direct-response creative fluency, especially post-Andromeda. You can look at performance data, identify why an ad is winning or losing, and turn that into the next hypothesis.
Scaled-program experience. You have worked inside significant paid media budgets and high-volume creative testing programs. You build testing systems, not just ads: frameworks, iteration cadence, and a learnings loop the whole team uses.
Customer journey fluency. Landing pages, LP content and design, and partnership with UX come naturally. Almost nobody owns the journey beyond the ad; here it is a differentiator.
Agency leadership. You have managed external creative partners and ideally led an agency evaluation or transition.
Native habitat. Subscription DTC or an equivalent high-velocity consumer acquisition business: healthy living, food and wellness, Hims-style telehealth, fitness, or similar heavy paid media models.

Who This Person Is Not

A brand creative director with no performance accountability and no acquisition outcomes.
A media buyer with opinions about creative. The creative craft is the job.

Requirements

10+ years in performance creative strategy, growth marketing, paid social, creative strategy, or related roles.
Led or been the senior creative force behind a scaled, Meta-first paid acquisition program, with demonstrated creative that drove measurable customer acquisition.
Consumer, cash-pay, direct-to-consumer subscription or equivalent heavy paid media environment.
Central through Pacific time zones.

BELONG TO A BETTER COMPANY

Comprehensive health benefits (medical, dental, vision, life and disability)
Competitive salary (DOE) + equity
401k plan
9 Observed Holidays
Flexible Paid Time Off
Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
Ability to work in our beautiful office in Playa Vista
Free Thrive Market membership with exclusive employee discount
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.

JOB INFORMATION

Total Compensation includes Base Salary, An Annual Bonus, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.

Required Skills

google_adwords

Required Languages

🇬🇧 English