7d 10h ago
Customer Success Representative
🏢Hybrid
|United States of AmericaCustomer Success Representative
The Co Team | Internet services
7d 10h agoHybrid
Full Time
IC
United States of America
You Are:
- A customer-first problem solver who enjoys helping people and making technical concepts easy to understand. Youʼre patient, resourceful, and calm under pressure, with the ability to multitask and stay organized in a fast-paced environment. You take ownership of issues and are motivated by delivering great customer experiences.
You Have:
- Comfort working with technical concepts like networking, DNS, or device configuration (router setup, port forwarding, DNS record types and SSL certificates), and can explain them clearly to non-technical users.
Your Location:
- Hybrid, 2-3 days in-office
- Our Office: 425 Maestro Dr Second Floor, Reno, NV 89511
Your Schedule:
- Full-Time | 40 Hours Per Week | Four 10-hour days
- Standard Business Hours, including weekends (flexibility as needed)
Your Language Skills:
- English: Required (Highly Proficient Written & Verbal)
- Spanish: Preferred
Your Manager:
- Customer Success Manager
Required Languages
🇬🇧 English