Program Change Control Manager

Location: Ottawa, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Program Change Control Manager

Ottawa, ON- Hybrid

Regulatory Compliance Requirements

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program
• Required to obtain and maintain a Security Clearance at the NATO Secret Level

Position Summary

We have a current vacancy for a Program Change Control Manager who owns the integrity, governance, and governance level intake of the organization's project delivery pipeline. This role is responsible for ensuring that any change is analyzed, triaged, categorized, planned, and formally approved. This role focuses on business delivery governance and acts as a strategic partner, overseeing and aligning changes across the AJISS program.

Key Areas of Responsibility

Under the direction and support of the PMO Manager Lead, the Project Change Control Manager will be responsible to:

• Own the Strategic Intake Pipeline:
  • Serve as the primary gatekeeper for the unified change request intake, ensuring incoming project and business transformation requests are complete and valid.
• Lead the Impact Triage Process:
  • Evaluate incoming requests against project baselines (budget, timeline, milestones).
  • Partner instantly with other business functions to assess cross functional business impacts.
• Govern the Program Change Control Board (PCCB):
  • Chair the sessions, presenting formalized impact assessments and facilitating data driven approval decisions.
  • Prioritize all change requests across the program in line with strategic goals and annual objectives (with support from advisory board).
• Manage Program Change Plan:
  • Maintain the master program change log.
  • Ensure approved changes are formally integrated into project plans and that variances are tracked transparently.
• Implementation Planning: 
  • Coordinate implementation planning across workstreams/teams for approved changes, ensuring plans include deliverables, owners, timelines, dependencies, and activities.
  • Ensure implementation plans are feasible and align with program schedules and governance requirements.
• Validation Oversight:
  • Define validation oversight for implemented changes (test evidence, operational readiness checks, business sign off).
  • Ensure relevant stakeholders participate in validation activities and that evidence is collected and stored.
  • Confirm acceptance criteria is complete before closure.
• Closure Governance:
  • Lead closure decision processes.
  • Ensure lessons learned are captured.
• Pipeline Optimization:
  • Continuously refine intake criteria, threshold rules (what requires a formal vote vs. fast track or administrative approval), and workflow routing.

Minimum Qualifications

• Bachelor’s degree or college diploma in Business Administration, Project Management, or a related technical field, and/or relevant experience
• Minimum of five to seven years of demonstrated experience in a similar role in the last ten years
• Proven Change management experience specifically: owning the strategic intake pipeline, governing the Program Change Control Board (PCCB), and managing program change plan in a Complex Program.
• Ability to work independently with minimal supervision.
• Strong organizational skills and ability to balance multiple priorities.
• Ability to manage and control project records and documentation.
• Proficiency in using Microsoft Word, Excel, SharePoint, PowerPoint and JIRA.

Preferred Qualifications

• Detailed knowledge and understanding of the Defence Sector.
• Experience supporting complex projects.
• Leadership Training.
• Prosci Certification.
• CAPM/PMP Certification.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: 40 hours per week / 5 day per week.

Physical Environment: Hybrid role – Onsite and remote working.

Travel:  Minimal travel required.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) $90,000 - $115,000 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.