Technical Programme Manager - Transport

Lead the successful delivery of projects and programmes from initial concept through to launch, ensuring benefits are realised and changes are embedded for the long term.

As part of the TPM team, you will work across a varied portfolio of initiatives, partnering with senior leaders, business stakeholders, Product, Engineering, UX/UI teams and fellow TPMs. The role combines ownership within a specific domain with responsibility for larger cross-functional programmes.

A key focus of this specific role is supporting how we offer home delivery slots to customers and how we forecast and plan deliveries across both Whoosh and Grocery Home Shopping (GHS). This includes working on optimisation technologies, collaborating closely with operational teams, and delivering tools that help colleagues manage planning and operational decisions more effectively.

This is a high-impact role with direct influence on both customer experience and operational performance. The work is particularly important during peak trading periods, when balancing delivery capacity with customer demand is critical.

You will be responsible for:

Reporting to a Lead Technical Program Manager you will be responsible for Driving, leading and delivering the Projects and Programs within your remit.

Programme strategy: Defining, establishing & delivering work within an agreed and aligned Programme Strategy, learning from existing program practices we have within the team, as well as brining fresh new ideas to the Team & Tesco. This will include assessing the viability and value of a program or project and the readiness of the teams and stakeholders to take on the program.

Stakeholder management: Develop and deliver stakeholder engagement strategies and plans. Identify, manage, and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and written. Ability to influence without authority and report, present, manage meetings and facilitate effectively.

Program Communications: Be able to create a persuasive storyline/ case for change to support your program, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.

Program training: Identifying education and training requirements and working closely with the Training Team to develop suitable solutions and training offers.

People-focused: Be the ‘go to’ person for expertise on how to deliver and manage Programs. Represent the end user and Support Teams throughout and understand the experiences of both the customer and teams supporting the processes. Assist in the provision of transition support to a sustainable business as usual environment.