12d 17h ago
Senior Partnership Manager
Ten Lifestyle Group·Sales/Customer Success/Key Account Management · Lifestyle and Concierge Services
🏢Hybrid
|London, United Kingdomcustomer_serviceanalyticsexcelnegotiation+2
Senior Partnership Manager
Ten Lifestyle Group | Sales/Customer Success/Key Account Management | Lifestyle and Concierge Services
Hybrid
Full Time
United Kingdom, London
Position:
Senior Partnership Manager - Entertainment
Company:
Ten Lifestyle Group
Location:
United Kingdom, London
Employment type:
Full time
Work Arrangement:
Hybrid (requires commuting to the office at least 2-3 days per week)
Short Summary:
As the Senior Partnership Manager – Entertainment, you will develop and strengthen strategic partnerships with Live Entertainment brands, providing members with exclusive benefits and experiences while driving revenue growth for Ten's global entertainment proposition.
Responsibilities:
- Take full accountability for all partnerships and contracts secured within your market across all genres.
- Develop strategies for best market offers, inventory, and proposition materials.
- Support Lifestyle Managers in maintaining partner relationships for future growth.
- Monitor performance of partnered suppliers to ensure high-quality service and member satisfaction.
- Analyze redemption and demand of live events to improve strategy by member group and region.
- Collaborate with internal teams to ensure maximum exposure of offers and events to members.
- Stay aware of competitors to maintain a competitive edge.
- Drive efficiency within entertainment teams by improving processes and sharing successes.
- Propose and implement new strategies to positively impact member satisfaction and corporate revenue.
Requirement:
- Experience in procuring and maintaining Live Entertainment relationships.
- Ability to initiate and lead new business initiatives aligned with key objectives.
- People management skills to motivate and drive performance.
- Experience in customer-led industries with a focus on excellent customer service.
- Project management skills for managing complex global projects.
- Strong account management skills to build trust with senior stakeholders.
- Proficient in Excel and PowerPoint.
- Proven track record in negotiating and procuring relationships.
- Natural commercial drive and innovation.
Benefits:
- Competitive salary based on experience.
- Flexible work arrangements including hybrid work possibilities.
- Annual Leave of 25 days plus 3 extra days in the third year.
- One month paid Sabbatical after every 5 years of service.
- Employer-contributory pension scheme.
- Ten Loyalty Rewards program.
- Remote Working Holidays - Travel and Work for up to 4 weeks per year.
- Access to travel and entertainment discounts.
- Opportunities for growth within a dynamic and international company.
Senior Partnership Manager - Entertainment
Company:
Ten Lifestyle Group
Location:
United Kingdom, London
Employment type:
Full time
Work Arrangement:
Hybrid (requires commuting to the office at least 2-3 days per week)
Short Summary:
As the Senior Partnership Manager – Entertainment, you will develop and strengthen strategic partnerships with Live Entertainment brands, providing members with exclusive benefits and experiences while driving revenue growth for Ten's global entertainment proposition.
Responsibilities:
- Take full accountability for all partnerships and contracts secured within your market across all genres.
- Develop strategies for best market offers, inventory, and proposition materials.
- Support Lifestyle Managers in maintaining partner relationships for future growth.
- Monitor performance of partnered suppliers to ensure high-quality service and member satisfaction.
- Analyze redemption and demand of live events to improve strategy by member group and region.
- Collaborate with internal teams to ensure maximum exposure of offers and events to members.
- Stay aware of competitors to maintain a competitive edge.
- Drive efficiency within entertainment teams by improving processes and sharing successes.
- Propose and implement new strategies to positively impact member satisfaction and corporate revenue.
Requirement:
- Experience in procuring and maintaining Live Entertainment relationships.
- Ability to initiate and lead new business initiatives aligned with key objectives.
- People management skills to motivate and drive performance.
- Experience in customer-led industries with a focus on excellent customer service.
- Project management skills for managing complex global projects.
- Strong account management skills to build trust with senior stakeholders.
- Proficient in Excel and PowerPoint.
- Proven track record in negotiating and procuring relationships.
- Natural commercial drive and innovation.
Benefits:
- Competitive salary based on experience.
- Flexible work arrangements including hybrid work possibilities.
- Annual Leave of 25 days plus 3 extra days in the third year.
- One month paid Sabbatical after every 5 years of service.
- Employer-contributory pension scheme.
- Ten Loyalty Rewards program.
- Remote Working Holidays - Travel and Work for up to 4 weeks per year.
- Access to travel and entertainment discounts.
- Opportunities for growth within a dynamic and international company.
Required Skills
customer_serviceanalyticsexcelnegotiationpowerpointproject_management
Required Languages
🇬🇧 English
Key competency: Sales/Customer Success/Key Account Management