20d 22h ago
Lifestyle Manager
Ten Lifestyle Group·Travel and Hospitality
🏢On-site
|Las Vegas, United States of Americacustomer_serviceoffice365
Lifestyle Manager
Ten Lifestyle Group | Travel and Hospitality
2 weeks agoOn-site
Full Time
United States of America, Las Vegas
Position:
Lifestyle Management - Luxury Travel Concierge
Company:
Ten Lifestyle Group
Location:
United States, Las Vegas, Nevada
Employment type:
Full time
Work Arrangement:
On-site
Short Summary:
At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients.
Responsibilities:
- Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
- End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision.
- Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member.
- Creative Solutions: Plan gifts and special moments that delight and surprise.
- Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences.
- Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase.
- Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices.
- Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends.
- Leadership Support: Assist with team initiatives or leadership tasks when needed.
Requirement:
- Proficient in English.
- Experience in customer service with at least 2 years in travel agency, or travel booking.
- Required Experience working on a travel GDS booking platform before e.g.: Amadeus, Sabre.
- Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite.
- Global Experience (Preferred).
Benefits:
- $$Big base + performance bonuses that pop.
- Loaded benefits: Medical/dental/vision, 401k match, PTO/parental leave, tuition help.
- Vegas extras: Commuter perks, employee discounts, luxury brand partnerships.
- Growth jackpot: Training, mentorship, international ops, Certified B Corp impact.
- Squad goals: Fun, diverse team with epic tenure & recognition parties.
Lifestyle Management - Luxury Travel Concierge
Company:
Ten Lifestyle Group
Location:
United States, Las Vegas, Nevada
Employment type:
Full time
Work Arrangement:
On-site
Short Summary:
At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients.
Responsibilities:
- Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
- End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision.
- Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member.
- Creative Solutions: Plan gifts and special moments that delight and surprise.
- Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences.
- Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase.
- Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices.
- Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends.
- Leadership Support: Assist with team initiatives or leadership tasks when needed.
Requirement:
- Proficient in English.
- Experience in customer service with at least 2 years in travel agency, or travel booking.
- Required Experience working on a travel GDS booking platform before e.g.: Amadeus, Sabre.
- Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite.
- Global Experience (Preferred).
Benefits:
- $$Big base + performance bonuses that pop.
- Loaded benefits: Medical/dental/vision, 401k match, PTO/parental leave, tuition help.
- Vegas extras: Commuter perks, employee discounts, luxury brand partnerships.
- Growth jackpot: Training, mentorship, international ops, Certified B Corp impact.
- Squad goals: Fun, diverse team with epic tenure & recognition parties.
Required Skills
customer_serviceoffice365
Required Languages
🇬🇧 English