20d 22h ago
Travel Agent
Ten Group·Lifestyle Management and Concierge Services
🏢Hybrid
|Bogotá, Colombiacustomer_service
Travel Agent
Ten Group | Lifestyle Management and Concierge Services
2 weeks agoHybrid
Full Time
Colombia, Bogotá
Position:
Travel Agent Hybrid Customer Service (Dining, Entertainment, Lifestyle, Travel)
Company:
Ten Group
Location:
Colombia, Bogotá
Employment type:
Full time
Work Arrangement:
Hybrid
Short Summary:
As a Luxury Travel Consultant / Travel Concierge, you will create and manage tailor-made travel experiences, focusing on understanding member needs and delivering exceptional service rather than sales.
Responsibilities:
- Consult with members to understand travel preferences and expectations.
- Design personalised leisure travel itineraries across Europe and worldwide.
- Book and manage flights, accommodation, and related travel services using GDS systems.
- Recommend luxury hotels, exclusive experiences, and destination highlights tailored to each traveller.
- Manage complex and multi-destination travel requests accurately.
- Work closely with global teams, DMCs, and trusted suppliers to deliver high-quality travel solutions.
- Handle travel documentation, booking administration, and internal systems efficiently.
- Support members throughout the entire travel journey, resolving changes or issues professionally.
- Build trust by delivering highly personalised, consultative service.
- Promote Ten’s wider lifestyle services, including dining, events, and special occasions, when relevant.
Requirement:
- 3+ years experience in leisure travel consulting, advisory, or tailor-made travel planning.
- Proven ability creating international and multi-destination itineraries.
- Experience with GDS systems, preferably Amadeus; Sabre also considered.
- Advanced English (C1) with strong communication skills.
- Strong organisational skills managing multiple travel requests concurrently.
- Consultative and service-oriented mindset.
- Passion for travel, destinations, and personalised experiences.
Benefits:
- Competitive salary package.
- Hybrid working options.
- Paid time off, including a day for volunteering.
- One (1) month paid Sabbatical after every 5 years of service.
- Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to Travel and Work!
- Employee Discounts on travel and entertainment.
- Genuine career opportunities within a dynamic and international company.
- Commitment to Diversity and creating an inclusive work environment.
Travel Agent Hybrid Customer Service (Dining, Entertainment, Lifestyle, Travel)
Company:
Ten Group
Location:
Colombia, Bogotá
Employment type:
Full time
Work Arrangement:
Hybrid
Short Summary:
As a Luxury Travel Consultant / Travel Concierge, you will create and manage tailor-made travel experiences, focusing on understanding member needs and delivering exceptional service rather than sales.
Responsibilities:
- Consult with members to understand travel preferences and expectations.
- Design personalised leisure travel itineraries across Europe and worldwide.
- Book and manage flights, accommodation, and related travel services using GDS systems.
- Recommend luxury hotels, exclusive experiences, and destination highlights tailored to each traveller.
- Manage complex and multi-destination travel requests accurately.
- Work closely with global teams, DMCs, and trusted suppliers to deliver high-quality travel solutions.
- Handle travel documentation, booking administration, and internal systems efficiently.
- Support members throughout the entire travel journey, resolving changes or issues professionally.
- Build trust by delivering highly personalised, consultative service.
- Promote Ten’s wider lifestyle services, including dining, events, and special occasions, when relevant.
Requirement:
- 3+ years experience in leisure travel consulting, advisory, or tailor-made travel planning.
- Proven ability creating international and multi-destination itineraries.
- Experience with GDS systems, preferably Amadeus; Sabre also considered.
- Advanced English (C1) with strong communication skills.
- Strong organisational skills managing multiple travel requests concurrently.
- Consultative and service-oriented mindset.
- Passion for travel, destinations, and personalised experiences.
Benefits:
- Competitive salary package.
- Hybrid working options.
- Paid time off, including a day for volunteering.
- One (1) month paid Sabbatical after every 5 years of service.
- Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to Travel and Work!
- Employee Discounts on travel and entertainment.
- Genuine career opportunities within a dynamic and international company.
- Commitment to Diversity and creating an inclusive work environment.
Required Skills
customer_service
Required Languages
🇬🇧 English