13d 20h ago
Luxury Travel Consultant
Ten Group·General Customer Support · Travel and Hospitality
🏢Hybrid
|Mexico City, Mexicocustomer_servicenegotiation
Luxury Travel Consultant
Ten Group | General Customer Support | Travel and Hospitality
Hybrid
Full Time
Mexico, Mexico City
Position:
Luxury Travel Consultant (Overnight - French Speaker)
Company:
Ten Group
Location:
Mexico City, Mexico
Employment type:
Full time
Work Arrangement:
Hybrid
Short Summary:
Join Ten Group as a Luxury Travel Consultant, where you'll help members plan and book unforgettable journeys, utilizing your expertise in luxury travel and exceptional customer service skills.
Responsibilities:
- Create tailor-made itineraries for members.
- Build trusted relationships with members.
- Support global membership in a fast-paced, international environment.
Requirement:
- Advanced English and French.
- Experience in luxury travel, travel consulting, concierge services, or a Destination Management Company (DMC).
- Strong knowledge of major cities and holiday destinations, including luxury hotels and airlines.
- Passion for personalized travel experiences and exceptional customer service.
- Strong commercial awareness and negotiation skills.
- Excellent research, planning, and organizational skills.
- Ability to work independently and collaborate with global teams.
- Experience with Amadeus or another GDS is an advantage.
- Knowledge of IATA regulations and the luxury travel industry is desirable.
Benefits:
- Competitive salary and comprehensive benefits package.
- Hybrid or fully remote working, depending on location.
- Professional development and career growth opportunities.
- Collaborative, inclusive, and international work environment.
- Additional benefits for employees in Mexico: grocery vouchers, restaurant vouchers, remote work allowance, private medical insurance, life insurance, wellbeing initiatives, employee discounts, and generous annual leave.
Luxury Travel Consultant (Overnight - French Speaker)
Company:
Ten Group
Location:
Mexico City, Mexico
Employment type:
Full time
Work Arrangement:
Hybrid
Short Summary:
Join Ten Group as a Luxury Travel Consultant, where you'll help members plan and book unforgettable journeys, utilizing your expertise in luxury travel and exceptional customer service skills.
Responsibilities:
- Create tailor-made itineraries for members.
- Build trusted relationships with members.
- Support global membership in a fast-paced, international environment.
Requirement:
- Advanced English and French.
- Experience in luxury travel, travel consulting, concierge services, or a Destination Management Company (DMC).
- Strong knowledge of major cities and holiday destinations, including luxury hotels and airlines.
- Passion for personalized travel experiences and exceptional customer service.
- Strong commercial awareness and negotiation skills.
- Excellent research, planning, and organizational skills.
- Ability to work independently and collaborate with global teams.
- Experience with Amadeus or another GDS is an advantage.
- Knowledge of IATA regulations and the luxury travel industry is desirable.
Benefits:
- Competitive salary and comprehensive benefits package.
- Hybrid or fully remote working, depending on location.
- Professional development and career growth opportunities.
- Collaborative, inclusive, and international work environment.
- Additional benefits for employees in Mexico: grocery vouchers, restaurant vouchers, remote work allowance, private medical insurance, life insurance, wellbeing initiatives, employee discounts, and generous annual leave.
Required Skills
customer_servicenegotiation
Required Languages
🇬🇧 English, 🇫🇷 French
Key competency: General Customer Support