Head of HR Technology and AI

ABOUT TEMENOS

Temenos is a global leader in banking technology. Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.

VALUES

Care about transforming the Banking landscape.

Commit to being part of an exciting culture and product evolving within the financial industry.

Collaborate effectively and proactively with teams within or outside Temenos.

Challenge yourself to be ambitious and achieve your individual as well as the company targets. 

Lead the transformation of HR through technology, AI and automation, fundamentally improving how HR operates, delivers services and creates business value.

Own the HR technology ecosystem, product strategy and AI transformation roadmap, ensuring investments are aligned to business priorities and deliver measurable improvements in productivity, service quality, workforce capacity and cost efficiency.

Lead a team of AI & Automation Solutions Partners, working closely with HR leaders, IT and technology providers to simplify and redesign workflows, deliver scalable solutions and embed new ways of working within HR.

Key Accountabilities

• HR Technology Strategy & Ownership: Own the HR technology ecosystem, product strategy, roadmap and investment priorities, including Workday, Phenom and other HR platforms. Drive platform optimisation, integration opportunities and continuous improvement to maximise value from existing investments.
• AI & Automation Transformation: Own and deliver the HR AI agent and automation roadmap, identifying and prioritising opportunities to eliminate, simplify, redesign or automate work. Focus on scalable solutions that materially improve HR productivity, service delivery and workforce capacity.
• Solution Delivery & Work Redesign: Lead AI & Automation Solutions Partners to translate challenges into practical solutions, challenging existing processes rather than simply automating them. Oversee solution design, piloting, implementation and scaling in partnership with IT and HR process owners.
• AI Agent Orchestration & Governance: Own the HR agent portfolio, including prioritisation, orchestration, business rules, human oversight, exception management and ongoing performance. Establish consistent standards for agent design, reuse and lifecycle management, including commercially sound buy/build/extend decisions across existing platforms and new solutions.
• Technology Portfolio & Vendor Management: Manage HR technology investments, vendor relationships, platform performance and solution lifecycles. Evaluate technology opportunities against business value, scalability, cost, integration and risk, partnering with IT on architecture, security and technical delivery.
• AI Risk & Enterprise Governance: Represent HR in enterprise AI governance and design forums, ensuring HR solutions meet applicable security, privacy, regulatory and ethical requirements. Coordinate HR-specific assessments, including data protection, employee consultation and bias testing where relevant, in partnership with IT, Legal, Privacy and other accountable teams.
• Knowledge & Data Readiness: Drive the readiness of HR knowledge and workforce data required for AI-enabled services. Partner with HR process owners, data owners and IT to establish trusted, structured, accessible and appropriately governed information, including the HR policy knowledge base and Workday data.
• Value Realisation & Performance: Establish clear business cases, productivity baselines, investment priorities and measurable benefits for technology initiatives. Track adoption, service improvements, capacity released, cost savings and return on investment, ensuring benefits are realised rather than simply projected.
• Adoption & Continuous Improvement: Alongside changes and communidatons professionals, drive digital adoption, AI capability and continuous improvement across HR. Build a culture of experimentation, simplification and accountability, ensuring technology-enabled ways of working are embedded and continuously optimised.

Critical Skills & Experience

• Proven experience leading enterprise HR technology strategy, product management and platform optimisation, ideally including Workday.
• Strong understanding of AI agents, intelligent automation, enterprise AI platforms and their practical application to service delivery and business operations.
• Demonstrated experience developing and delivering technology and AI transformation roadmaps with measurable business outcomes.
• Strong commercial judgement, including technology investment prioritisation, vendor management and buy/build/extend decisions.
• Proven ability to redesign workflows, challenge established ways of working and deliver measurable improvements in productivity, capacity and cost.
• Experience leading multidisciplinary technology and transformation teams, working effectively with IT on architecture, integration, security and governance.

Strong understanding of data quality, knowledge management, AI risk and governance considerations in an enterprise environment.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month

• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership

• Family care: 4 weeks of paid family care leave

• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge

• Study leaves: 2 weeks of paid leave each year for study or personal development

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