Position:
Business Process & Data Analyst
Company:
TechOp Solutions International
Location:
United States, Washington, District of Columbia
Employment type:
Full time
Work Arrangement:
On-site
Short Summary:
We are seeking a highly organized, detail-oriented Senior Business Process & Data Analyst to support U.S. Customs and Border Protection (CBP) asset management initiatives. This role will help improve business processes, data quality, reporting, and operational decision-making.
Responsibilities:
- Meet with stakeholders to understand business needs, challenges, and priorities.
- Translate stakeholder needs into clear business requirements and recommended actions.
- Document current processes and identify opportunities to improve efficiency, reporting, and data quality.
- Analyze operational data to identify trends, inconsistencies, risks, and areas for improvement.
- Prepare presentations, reports, meeting materials, and executive briefings.
- Support project planning, activity tracking, meeting coordination, and stakeholder follow-up.
- Help business and technical teams communicate effectively with one another.
- Support dashboard, reporting, workflow automation, and technology modernization initiatives.
- Assist with data quality, data governance, and process improvement activities.
- Manage multiple assignments and contribute to team priorities as needed.
Requirement:
- DoD Top Secret or CBP/ICE Public Trust.
- Experience in business analysis, project support, operations analysis, management consulting, or a related field.
- Strong written and verbal communication skills.
- Strong Microsoft Excel and PowerPoint skills.
- Ability to develop clear, polished presentations and business documents.
- Experience gathering, documenting, and communicating business requirements.
- Ability to analyze information and present practical findings or recommendations.
- Strong organizational skills and attention to detail.
- Experience working directly with clients or organizational stakeholders.
- Ability to manage multiple priorities and work with limited supervision.
Preferred Qualifications:
- Experience supporting federal government clients.
- Familiarity with technical systems.
- Experience with business process mapping or process improvements.
- Experience supporting reporting, dashboards, data quality, or workflow automation initiatives.