NetLab Manager Cybersecurity OR Cyber-Related Part-Time (Non-Teaching Position)

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Job Title:

NetLab Manager Cybersecurity OR Cyber-Related Part-Time (Non-Teaching Position)

Agency:

Augusta Technical College

Job Requisition ID:

JR0000007463

Shift:

Not Applicable (United States of America)

Compensation Details:

$22.00 - $24.00 PER HOUR (COMMENSURATE WITH EDUCATION AND WORK EXPERIENCE)

Job Description:

JOB SUMMARY

The NetLab Manager works under the direct supervision of the Dean and supports the faculty with open and virtual lab options for students who may need additional assistance with their studies.

MINIMUM QUALIFICATIONS

Associate degree in Information Technology, Cybersecurity, Networking, or a related field (Bachelor’s degree preferred)

Minimum of 2 years of experience in IT support, systems administration, or lab management

Experience with virtualization technologies (VMware vSphere, Proxmox, Hyper-V, or similar)

Working knowledge of networking fundamentals (IP addressing, routing, switching)

Experience with Windows and Linux operating systems

PREFERRED QUALIFICATIONS

• Experience with NETLAB+ or similar remote lab platforms, including environments leveraging VMware vSphere
• Familiarity with cybersecurity lab environments or cyber range platforms
• Experience with virtualization migration projects (e.g., VMware to Proxmox)
• Knowledge of scripting or automation (PowerShell, Python, Bash)
• Industry certifications such as CompTIA Network+, Security+, or equivalent

COMPETENCIES

• Strong troubleshooting and problem-solving skills
• Ability to manage multiple systems and priorities simultaneously
• Excellent communication and collaboration skills
• Ability to work independently with minimal supervision
• Strong organizational and documentation skills
• Commitment to supporting instructional excellence through reliable lab environments

WORKING CONDITIONS

• Work is performed primarily in a technology lab and office environment
• May require occasional evening or weekend support for system maintenance or events

• Requires the ability to lift and move IT equipment as needed

MAJOR DUTIES

NETLAB and Virtual Lab Administration

• Manage day-to-day operations of the NETLAB+ system and associated virtual lab environments.

• Create, configure, and maintain student and instructor accounts, courses, and lab access.

• Monitor system performance, availability, and usage to ensure optimal operation.

• Troubleshoot and resolve NETLAB, virtualization, and networking issues.

• Maintain documentation for system configurations, procedures, and best practices.

Infrastructure & Platform Management

• Assist with the migration of virtual environments from VMware to Proxmox, including planning, testing, and implementation.

• Configure and maintain virtual machines, templates, snapshots, and lab topologies.

• Support cybersecurity lab environments, including cyber range and network simulation systems.

• Monitor virtual networks and ensure systems meet operational and instructional requirements.

Faculty and Program Support

• Collaborate with Cybersecurity and Networking faculty to align lab environments with course objectives.

• Provide technical guidance to faculty on NETLAB usage and lab capabilities.

• Assist in the development and deployment of new lab exercises and course environments.

• Support classroom and remote lab delivery as needed.

Systems Maintenance and Troubleshooting

• Install, update, and maintain software, operating systems, and lab applications.

• Diagnose and resolve hardware, software, and network-related issues.

• Proactively identify system risks and implement preventative solutions.

• Ensure system security, access controls, and compliance with institutional IT policies.

Lab Operations and Continuous Improvement

• Evaluate and implement new technologies to enhance lab capabilities.
• Develop and maintain lab policies, procedures, and operational standards.
• Track inventory of lab resources, including virtual assets and physical equipment.
• Assist with cybersecurity events, competitions, and lab-based activities.
• Collaborate with IT and academic departments to support strategic initiatives.

Minimum Qualifications:

Successful completion of the course(s) or program which are appropriate to the assignment as an assistant.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.