Account Manager (Italy)

At TechBiz Global, we provide recruitment services to top clients from our portfolio. We are looking for a driven Account Manager to manage and grow our client’s strategic partnerships in Italy, combining commercial account management with hands-on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company.

Key Responsibilities

Country Leadership & Commercial Growth

• Own NorthLadder’s Italy growth strategy, commercial performance and revenue expansion.

• Develop new partnerships with leading telecom operators, electronics retailers, device manufacturers and marketplaces.

• Lead commercial negotiations and identify opportunities across channels, products and services.

Strategic Account Management

• Build trusted relationships with C-suite and senior executives at major Italian partners.

• Influence stakeholders across functions and align organizations around commercial objectives.

• Lead strategic business reviews and drive accountability for growth.

Technology Implementation & Change Management

• Lead end-to-end platform implementations and rollouts across retail and telecom partners.

• Coordinate product, technology, operations, finance and commercial stakeholders.

• Drive process redesign, frontline adoption and operational transformation; remove rollout bottlenecks.

Commercial Performance & Execution

• Own trade-in volumes, attach rates, revenue, partner profitability and customer experience.

• Use data to improve pricing competitiveness, conversion and program performance.

• Work with global teams to introduce new solutions and scale successful initiatives.

• 7–12+ years in strategic account management, business development, general management or technology-led

transformation.

• Proven senior executive influencing skills and ability to navigate complex organizations.

• Experience leading large technology implementations or change management programs.

• Outstanding commercial acumen, negotiation, analytical and problem-solving skills.

• Strong understanding of digital platforms and enterprise integrations; comfortable with technical stakeholders.

• Telecom, consumer electronics, retail, marketplace or technology experience preferred.

• Top-tier consulting followed by commercial or operational leadership is an advantage.

• Entrepreneurial, hands-on, high ownership; fluent in Italian and English.

Location & Career Opportunity

Based in Milan, with travel across Italy and occasional international travel. High-visibility role with significant autonomy and

potential for broader regional or international leadership.