Facility Sales Specialist
About us
SwimOutlet is the largest online specialty retailer for swimming and water sports in the US, and part of Spiraledge, whose brands include EverydayYoga, Swim.com, Practyce and Tend.
About the Role
SwimOutlet is looking for a driven, relationship-focused Facility Sales Specialist to help grow our business with aquatic facilities and organizations. In this role you'll work with municipal and community pools, YMCAs, colleges and universities, K–12 schools, swim clubs, fitness centers, resorts, and other aquatic facilities. You’ll serve as their trusted partner for facility, deck and pool gear.
You'll be responsible for supporting the sales cycle: prospecting new facilities, supporting existing relationships, understanding each facility's operational and seasonal needs, and delivering solutions that keep their programs equipped year-round. Reporting to the VP of Sales and Service, you'll be a key contributor to the growth of SwimOutlet's facility and B2B business.
What You'll Do
- Support and grow facility sales, driving revenue against monthly, quarterly, and annual targets.
- Prospect and qualify new facility opportunities through outbound outreach, referrals, industry events, and inbound leads.
- Build long-term relationships with aquatics directors, facility managers, coaches, purchasing agents, and other decision-makers.
- Consult with facilities to understand their programming, headcount, seasonal cycles, and budgets, then recommend the right product mix.
- Prepare quotes, proposals, and bulk/team orders; manage pricing within approved guidelines.
- Coordinate with customer service, operations, and fulfillment to ensure accurate, on-time delivery and a smooth account experience.
- Log sales activity and customer interactions in the CRM, keeping records current.
- Handle contract renewals, reorders, and account issues, resolving problems quickly to protect and grow the relationship.
- Stay current on product lines, new arrivals, and category trends to advise customers credibly.
- Partner with marketing and leadership on facility-focused promotions and initiatives.
- Represent SwimOutlet at trade shows, aquatic conferences, and regional events as needed.
Who you are
- Experience selling to aquatic facilities, athletic departments, schools, or in sporting goods / team dealer channels.
- Familiarity with the aquatics, swim, or fitness industry (personal involvement in swimming a plus).
- Experience with team/bulk ordering, custom apparel, or facility supply programs.
- Willingness to travel within territory and attend industry events.
- 2+ years of B2B sales, account management, or inside/outside sales experience, ideally with a track record of hitting quota.
- Strong relationship-building, consultative selling, and negotiation skills.
- Excellent written and verbal communication; comfortable presenting to and following up with decision-makers.
- Organized and self-directed, able to prioritize across many facility leads and requests.
- Proficiency with CRM tools (e.g., Salesforce, HubSpot) and standard sales/productivity software.
- Comfort working toward revenue targets in a metrics-driven environment.
Success Looks Like
- Consistently meeting or exceeding sales and margin targets.
- A growing base of active, satisfied facility accounts with strong retention and reorder rates.
- Timely data entry and clear communication across active opportunities.
- Facilities who view SwimOutlet as their go-to partner for aquatic and team needs.
Why SwimOutlet
SwimOutlet is one of the largest online destinations for swim, water, and active gear, serving athletes, coaches, facilities, and communities. You'll join a collaborative Sales & Service team, sell products you can believe in, and have a direct hand in growing an established B2B channel.
Compensation & Benefits
- Competitive base salary plus commission / performance bonus.
- Health, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and holidays.
- Generous employee discount on SwimOutlet products.
- Home-office / remote-work support and covered business travel.
Required Skills
Required Languages
🇬🇧 English