Technology Infrastructure Engineer

About the opportunity

The Technology Infrastructure Engineer – Cloud Engineering is responsible for designing, building, and maintaining cloud-based and on-premises infrastructure solutions that support the organization’s business applications and IT operations. This role focuses on Azure platform engineering, including VM builds, Azure Files migrations, Azure Virtual Desktop (AVD) performance, and cloud networking. The engineer will also assist in automation, process improvement, cost management, and supporting DevOps initiatives.

The role requires strong collaboration with senior engineers, application teams, and security to ensure systems are reliable, secure, and optimized for performance and cost.

This a regular (with benefits), full-time, salaried/exempt position reporting into our Phoenix Corporate Office.  Highly qualified, remote (= distributed) employees based in the United States are highly encouraged to apply.

Application Deadline: Applications will be accepted until November 13, 2026 5:00 p.m. Pacific Time. 

What you will accomplish

• Designs, builds, and maintains servers, network infrastructure, and related systems to ensure robust and reliable business operations.
• Manages cloud and Infrastructure-as-a-Service (IAAS) environments, performing tasks such as provisioning, scaling, monitoring, and patching.
• Administers directory services, including Active Directory, to control user access, permissions, and security configurations.
• Implements and oversees backup and recovery processes to protect organizational data and support disaster recovery objectives.
• Troubleshoots and resolves complex infrastructure issues, providing expert support for hardware, software, and connectivity challenges.
• Documents infrastructure configurations, changes, and procedures to maintain accurate records and support compliance requirements.
• Monitors system performance, network health, and resource utilization, recommending improvements to optimize efficiency and reliability.
• Collaborates with cross-functional teams to deploy new technologies, upgrade systems, and enhance overall infrastructure capabilities.
• Evaluates and integrates new infrastructure solutions, ensuring compatibility with existing environments and alignment with organizational goals.
• Communicates technical information and project updates to stakeholders, translating complex concepts into clear, actionable insights.
• Follows applicable federal, Tribal, state, local, industry, contractual, and company regulations, standards, and specifications.
• Performs related work as assigned.

Additional Job-Specific Responsibilities

Azure and Hybrid Infrastructure

• Administers Azure Files and Azure Virtual Desktop environments, including performance support for GIS and CAD workloads.
• Maintains hybrid integrations and troubleshoots Azure networking, including VNets, NSGs, routing, VPNs, and ExpressRoute.
• Automates infrastructure deployments and recurring tasks using ARM, Bicep, Terraform, PowerShell, and Azure Automation.
• Supports DevOps pipelines and deployment processes.
• Analyzes Azure costs and recommends optimization and right-sizing opportunities.

ArcGIS Enterprise Administration

• Administers ArcGIS Enterprise components, including ArcGIS Server, Portal, Data Store, and Web Adaptors.
• Plans upgrades and patches, validates compatibility, and conducts post-implementation testing.
• Manages GIS accounts, roles, licenses, content transfers, and archival activities.
• Maintains SSL certificates, HTTPS enforcement, role-based access, and AD/SSO integrations.
• Validates ArcGIS backup and restoration procedures to support disaster recovery readiness.
• Optimizes ArcGIS services, caching, pooling, scalability, and adoption of new features.
• Provides specialized ArcGIS Enterprise support and user training.

Experience and qualifications for success

• University degree or college diploma in Systems Administration, Network Engineering, or equivalent experience. 
• Three (3) years of experience in cloud infrastructure engineering.
• Hands-on experience with Azure IaaS, Azure Files, and Azure Virtual Desktop.
• Strong knowledge of Windows Server, Active Directory, Group Policy, and networking fundamentals.
• Proficiency in PowerShell scripting and automation.
• Experience with backup, restoration, and disaster recovery processes.
• Understanding of DevOps concepts and CI/CD pipelines, including Azure DevOps.

Preferred Technical Qualifications

• Experience with infrastructure-as-code tools such as ARM, Bicep, or Terraform.
• Familiarity with GIS or CAD workloads in virtual environments.
• Basic knowledge of Linux and container technologies.

• Designs, builds, and maintains servers, network infrastructure, and related systems to ensure robust and reliable business operations.
• Manages cloud and Infrastructure-as-a-Service (IAAS) environments, performing tasks such as provisioning, scaling, monitoring, and patching.
• Administers directory services, including Active Directory, to control user access, permissions, and security configurations.
• Implements and oversees backup and recovery processes to protect organizational data and support disaster recovery objectives.
• Troubleshoots and resolves complex infrastructure issues, providing expert support for hardware, software, and connectivity challenges.
• Documents infrastructure configurations, changes, and procedures to maintain accurate records and support compliance requirements.
• Monitors system performance, network health, and resource utilization, recommending improvements to optimize efficiency and reliability.
• Collaborates with cross-functional teams to deploy new technologies, upgrade systems, and enhance overall infrastructure capabilities.
• Evaluates and integrates new infrastructure solutions, ensuring compatibility with existing environments and alignment with organizational goals.
• Communicates technical information and project updates to stakeholders, translating complex concepts into clear, actionable insights.
• Follows applicable federal, Tribal, state, local, industry, contractual, and company regulations, standards, and specifications.
• Performs related work as assigned.

Additional Job-Specific Responsibilities

Azure and Hybrid Infrastructure

• Administers Azure Files and Azure Virtual Desktop environments, including performance support for GIS and CAD workloads.
• Maintains hybrid integrations and troubleshoots Azure networking, including VNets, NSGs, routing, VPNs, and ExpressRoute.
• Automates infrastructure deployments and recurring tasks using ARM, Bicep, Terraform, PowerShell, and Azure Automation.
• Supports DevOps pipelines and deployment processes.
• Analyzes Azure costs and recommends optimization and right-sizing opportunities.

ArcGIS Enterprise Administration

• Administers ArcGIS Enterprise components, including ArcGIS Server, Portal, Data Store, and Web Adaptors.
• Plans upgrades and patches, validates compatibility, and conducts post-implementation testing.
• Manages GIS accounts, roles, licenses, content transfers, and archival activities.
• Maintains SSL certificates, HTTPS enforcement, role-based access, and AD/SSO integrations.
• Validates ArcGIS backup and restoration procedures to support disaster recovery readiness.
• Optimizes ArcGIS services, caching, pooling, scalability, and adoption of new features.
• Provides specialized ArcGIS Enterprise support and user training.

• University degree or college diploma in Systems Administration, Network Engineering, or equivalent experience. 
• Three (3) years of experience in cloud infrastructure engineering.
• Hands-on experience with Azure IaaS, Azure Files, and Azure Virtual Desktop.
• Strong knowledge of Windows Server, Active Directory, Group Policy, and networking fundamentals.
• Proficiency in PowerShell scripting and automation.
• Experience with backup, restoration, and disaster recovery processes.
• Understanding of DevOps concepts and CI/CD pipelines, including Azure DevOps.

Preferred Technical Qualifications

• Experience with infrastructure-as-code tools such as ARM, Bicep, or Terraform.
• Familiarity with GIS or CAD workloads in virtual environments.
• Basic knowledge of Linux and container technologies.