Sales Agent (English and Mandarin speaking)

Title: Sales Agent (English and Mandarin speaking)

Location: SG / ID / TW / KR / ZA / KH / VN / Remote (SG; ID; TW; KR; ZA; KH; VN)

## **Role | Turn inbound leads into customers through sales**

After we get a lead, it'll be your job to turn that lead into a paying customer. This will involve you:

• Using your math background to understand each child's level and goals, and recommending the right math or coding course
• Calling parents (in English or Mandarin) and getting them excited about Strive
• Messaging and following up with customers via WhatsApp and email
• Managing a sales pipeline on Airtable and Notion
• Suggesting product ideas and changes to improve our funnel

You'll also be responsible for existing accounts, making sure they are LOVING Strive and getting them to refer additional customers:

• Building relationships with parents and finding ways that Strive can better provide value to them
• Running referral programmes
• Calling customers and asking for feedback
• Creating content that helps parents manage their child's education
• Account management: payment dates, renewals, and refunds
• Helping to manage the day-to-day schedules of teachers and students, and customer accounts

You'll also teach and help grow our brand:

• Teaching at least one math class per week, so you can speak to parents as both a teacher and an advisor
• Creating content for parents in English and Chinese, such as posts for Mandarin-speaking parent communities
• Supporting marketing and growth campaigns and events (social media, copywriting, simple design, project management)

## **Requirements | You love building relationships with people, are persuasive over the phone, and have a strong math background**

• Former teachers and career-switchers warmly welcome
• You're a fun and confident English and Mandarin speaker who is energised by speaking to and converting customers
• **Excellent English and conversational Mandarin**, and able to read and write simple Chinese (help from translation tools is fine). Many of the families we serve prefer to speak Mandarin.
• **A strong math background.** You're confident explaining math concepts to parents and students.
• Available to work Singapore hours (GMT+8), mainly **weekday evenings and weekends**
• You're an excellent listener
• You're organised with high attention to detail: you'll be managing dozens of new leads and dozens of existing accounts
• You have a strong ability to get points across concisely and persuasively (in writing and verbally)
• Positive and learning mindset, even in the face of rejection, setbacks, or challenges
• Adaptable to changes in the fast-paced environment of a startup
• Patience and persistence
• You're passionate about education and empowering students

## **Bonus**

• Tech-savvy (coding experience is a plus!)
• You've done sales where parents are the customers in the past
• Math teaching or tutoring experience, even part-time or while you were studying
• Familiar with math curricula such as the Singapore MOE syllabus (PSLE, O-Levels), Singapore Math, IB or IGCSE
• Marketing and growth skills, such as design, copywriting or social media
• Able to create Chinese-language content for parent communities
• You're entrepreneurial, i.e. you've started your own startup or side hustle in the past

## **Why you should apply**

🌈 **Grow with a highly passionate and diverse team from all over the world** that is committed to making learning _and work_ joyful

💬 **Have a voice** and a space to bring your ideas to life in a small, non-hierarchical team

🏆 **Join a team that is committed to excellence**, which includes accepting and learning from our mistakes and working as a team to improve

🥇 **Be a part of an education revolution** — we're one of the first and only companies in the world to teach math through code.

## **Logistics**

• Full-time, 40 hours per week, including at least one math class you teach each week. Hours are set to serve Singapore families, so they're **mainly weekday evenings and weekends (SGT)**.
• Part-time (with regular weekly hours) is possible for the right candidate.
• Location: remote. Work from anywhere as long as you can reliably cover Singapore evening and weekend hours.
• Work from wherever you're most comfortable — you would need your own reliable laptop, internet and backup power

## **Pay**

S$2,500–S$3,500/mo

## **Application process**

1. Fill in [this form]( (2–5 mins)

2. Record an introduction video of yourself (5–10 mins)

3. Intro call (30 mins)

4. Take-home project

5. Long interview (60 mins)

6. Reference checks

7. Final decision