Incident Response Manager - Security

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia.

You will leverage your security incident response experience to improve capabilities at Stripe. You will manage and coordinate the entire incident response process, developing and implementing incident response plans, conducting risk assessments, establishing procedures, leading workstreams, and ensuring timely and effective resolution. You will also act as incident commander, collaborating with various internal stakeholders, performing post-incident analysis and reporting, and making continuous improvements to Stripe’s security engineering and incident response function.

Responsibilities

• Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM)
• Analyze and investigate a broad range of threats or activities occurring on client devices, maintaining a high level of confidentiality and documenting incident details accordingly
• Make decisions and recommendations based on the results of incident analysis and communicate the appropriate context to stakeholders, including insights to help identify, prevent, detect, and respond to anomalous or potentially malicious activity
• Develop, document, and implement strategies, runbooks, capabilities, and techniques for incident response
• Work cross-functionally with security engineering and data science teams to build solutions for analyzing security events data at scale and protecting Stripe networks, systems, and data from threats
• Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders
• Continuously improve security processes and response capabilities by building relationships with key stakeholders and collaborating with engineers and analysts
• Mentor and develop other teammates, championing quality standards within the team

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years experience in leading Security Incident Response
• B.S. or M.S. Computer Science or related field, or equivalent experience
• Working knowledge of Python and SQL, and familiarity with other programming languages
• Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations
• Hands-on experience in analyzing and responding to security events, such as conducting log analysis, developing queries and analytics, troubleshooting security issues, and correlating complex data sets.
• Proficiency with developing and using novel analytical methods to automate response processes
• Excellent written and verbal communication skills, proactive in informing stakeholders, and ability to operate with little oversight.
• Ability to identify trends, insights, and relationships between internal and external data and intelligence sources to make risk mitigation recommendations.

Preferred qualifications

• Broad knowledge and experience across the information security domain, including familiarity with endpoint, email, network, identity management, cloud security, vulnerability management, incident response, and threat intelligence.
• Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.)
• Familiarity with network observability, security software, or data engineering solutions (Chronicle, osquery, LogScale, Splunk, etc.)

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

The annual salary range for this role in the primary location is €89,100 - €133,700. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Please find our EU applicant personal information notice here.