ServiceNow QA Tester

Strategic Staffing Solutions | Information technology

2h 5m ago

On-site

Contract

United States of America

ServiceNow QA Tester
Location: Columbus, OH (Onsite)
Duration: 3 Month Contract

Job Summary
We are seeking a ServiceNow QA Tester to ensure the quality, reliability, and performance of our ServiceNow platform. This role is responsible for testing ServiceNow applications, integrations, CMDB enhancements, and platform upgrades. The ideal candidate has experience with ServiceNow testing, API integrations, CMDB validation, and regression testing in an Agile environment.

Key Responsibilities

Develop and execute test plans, test cases, and test scripts.
Perform functional, integration, system, regression, and user acceptance testing (UAT).
Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications.
*Support ServiceNow upgrades, patches, and releases through comprehensive testing.
Identify, document, track, and retest defects through resolution.
Collaborate with developers, administrators, business analysts, and stakeholders.
Execute automated testing using ServiceNow ATF when applicable.
Maintain testing documentation and quality metrics.
Test CMDB enhancements, Discovery, Service Mapping, and CI relationships.
Verify CMDB data accuracy, completeness, and integrity.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
5+ years of software QA/testing experience.
3+ years of ServiceNow testing experience
Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog
Experience testing REST and SOAP integration.
Understanding of ServiceNow workflows and platform capabilities

Required Skills

agileapifunctional_testingintegration_testingitsmregression_testingrestapitest_plans

Required Languages

🇬🇧 English